Chantal Antonell B.

Hi, I'm Chantal — a Virtual Assistant with over 6 years of hands-on experience supporting property management companies with maintenance coordination, scheduling, vendor management, and administrative operations. I've worked remotely with US-based property management and service companies, handling: ✅ Dispatching and tracking work orders with vendors and contractors ✅ Scheduling 20+ appointments per day and managing 60-80 daily communications with clients and service providers ✅ Coordinating tenant move-ins/move-outs, rental applications, and lease-related communication ✅ Processing claims and work orders under strict SOPs, with a strong eye for accuracy and time-sensitive follow-through ✅ Creating and managing invoices, billing, and payment follow-ups ✅ Client onboarding and ensuring smooth day-to-day operations across teams Most recently, I worked as a Claims Coordinator at PestShare, managing sensitive information, reporting trends, and keeping claims operations moving efficiently. Before that, I supported HOMR as a Scheduler, 10X Property Management and Westward360 as a Maintenance Coordinator, and IHG Hotels as a Reservations Specialist — giving me almost a decade of customer service experience layered on top of my property management background. I'm proficient in MS Office Suite, CRM platforms like HubSpot, scheduling and property management software, and email marketing tools like Mailchimp. I'm detail-oriented, responsive, and comfortable managing multiple moving parts at once — whether that's coordinating vendors, following up with clients, or keeping records accurate and up to date. If you need someone reliable to keep your operations organized and your communications on track, I'd love to help.