Kaosara P.

When your business grows fast, things start to break. Tasks get missed. Nobody knows who owns what. Processes live only in your head. That's where I step in. I'm a Virtual Operations Manager & Executive Assistant with 9+ years of experience. I work with founders and CEOs in e-commerce, travel, and tech. I build the systems and team structure so you can stop putting out fires and focus on growing the business. What I own for you: ☑️ Workflow & SOP Design – I write down how things work, fix gaps, and make sure nothing depends on one person remembering everything ☑️ Remote Team Management – I onboard, align, and manage your team so work moves without you chasing people ☑️ Project Coordination – I manage projects end to end using Airtable, Asana, ClickUp, Mondaycom, and Trello ☑️ Customer Service & Client Experience – I handle client communication, support, and follow-ups so your customers feel taken care of ☑️ Executive Support – I manage your inbox, calendar, and messages so your time stays protected ☑️ Hiring & Staffing – I help you hire, onboard, and keep your team on track ☑️ Vendor & Client Coordination – I manage outside relationships, follow-ups, and deliverables for you The track record: - 41 jobs done · 7,300+ hours · 100% Job Success Score - $90K+ earned on Upwork from repeat and long-term clients - Worked with executives in the US, Canada, and Europe What clients notice: I see what needs to be done before you have to ask. I don't wait for instructions. I watch the work closely enough to catch problems early. If you want someone to own the backend so you can lead from the front, let's talk.