Ma. Anna Elena O.

Personal injury cases move on documentation, timing, and follow-through, and I understand how each task contributes to moving a case toward resolution. With 4 years of experience supporting U.S. personal injury law firms, I understand the pre-litigation workflow, from case handling and medical documentation to demand preparation. I don’t just complete assigned tasks. I know what to look for, what may be missing, and what needs follow-up to keep cases progressing. My experience includes: * Medical records and billing retrieval, review, and follow-ups * Treatment timelines, missing records, and billing discrepancies * Demand letter drafting and exhibit organization * PIP/MedPay tracking, insurance coordination, and medical liens * Case management using Filevine, MyCase, and CasePeer, including case updates, task tracking, documentation, and file organization I’m also experienced with medical records retrieval platforms, provider portals, and communicating with medical providers and insurance representatives. I understand the urgency behind every task and the importance of keeping case files complete, accurate, and moving forward. You won’t need to train me on the basics. I already understand the work behind them.