Jubillee F.

A results-driven, highly adaptable Administrative Operations and Customer Strategy Professional with unique blend of C-Suite executive support and extensive international BPO experience. Proven track record of managing high-level corporate agendas, driving cross-functional project logistics, and delivering exceptional client relations across technical support, sales, and customer service sectors. As an executive partner, I specialize in transforming organizational chaos into structured, efficient workflows. My background enables me to navigate complex corporate environments, align administrative tasks with strategic business priorities, and utilize data-driven problem-solving to optimize operational efficiency. Core Competencies & Areas of Expertise: - Executive Administration & Support: Expert calendar management, strategic agenda alignment, and corporate reporting for C-level executives and stakeholders. - International Customer Operations & BPO: Over 3 years of experience managing high-volume technical support, inside sales, and customer operations for diverse international client bases (including North American and Australian Markets) - Corporate Projects & Engagements Logistics: Experienced in managing end-to-end event logistics, corporate initiatives, and multi-department coordination while ensuring seamless internal communication across platforms like SharePoint. - Technical Proficiency & Automation: Highly skilled in leveraging CRM and ticketing systems (Salesforce, Zendesk, ServiceNow) alongside Microsoft Power Platform (Power Automate, Power Apps) to streamline tasks and automate manual workflows. - Compliance & Data Integrity: Strict adherence to international data privacy protocols, financial management principles, and regulatory guidelines such as HIPAA. I bring a proactive, solution-oriented mindset, strong business acumen, and absolute confidentiality to fast-paced business environments. Let us discuss how I can deliver operational excellence, elite administrative support, and enhanced efficiency to your organization.