Hadiqa Tanveer S.Private profile: Upwork shows its earnings only to signed-in members, so we check it every few weeks, not daily. MRR here is a rough estimate (Upwork's six-month earnings ÷ months active). Last read Nov 3, 2026.

I'm a HIPAA-certified Virtual Assistant with experience in healthcare administration, mental and behavioral health support, appointment setting, customer service, and sales. I help healthcare providers and businesses stay organized, communicate effectively with patients and customers, and manage their day-to-day tasks efficiently. I can support your medical practice with: - Patient intake, registration, and onboarding - Appointment scheduling, confirmations, reminders, and follow-ups - Patient calls, emails, and administrative inquiries - Referral coordination and medical records management - Pharmacy coordination and prescription refill requests - Insurance eligibility and benefits verification - Prior authorization coordination and billing follow-ups - EHR/EMR documentation and administrative support - Mental and behavioral health practice support I help businesses maintain organized calendars and consistent communication with prospects through: - Inbound and outbound calls - Appointment booking and confirmations - Lead qualification and follow-ups - Calendar and CRM management - Prospect outreach and appointment coordination - Maintaining accurate lead records and tracking outcomes I can help you deliver a professional and positive customer experience through: - Email, phone, and chat support - Responding to inquiries and resolving customer concerns - Customer follow-ups and relationship management - Order and service updates - Complaint handling and issue resolution - Customer onboarding and administrative support - Maintaining accurate customer records I also support sales teams and growing businesses with: - Lead generation and prospecting - Sales calls and outreach - Lead qualification and follow-up - CRM updates and pipeline organization - Customer relationship management - Sales administration and appointment coordination My experience includes healthcare systems such as eClinicalWorks, Tebra, and TherapyNotes, alongside business and communication tools including HubSpot, Salesforce, Zoho, Google Workspace, and Microsoft Office. - HIPAA-certified healthcare support - Experience across healthcare, customer service, appointment setting, and sales - Strong written and verbal English communication - Organized, detail-oriented, and dependable - Comfortable supporting remote teams and international clients - Focused on accuracy, confidentiality, customer satisfaction, and timely follow-through I understand that every business needs someone who takes ownership of tasks, communicates clearly, and follows through without constant supervision. Whether you need help managing a healthcare practice, coordinating appointments, supporting customers, or following up with sales leads, I'm ready to help. Send me a message to discuss your workflow and how I can support your team.