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Fredelyne O.

Fredelyne O.

Customer Service Rep

Hi, I'm an experienced CSR who worked in many big BPO's in my country, and I'm looking forward to working with you. My goal is to collaborate with exceptional clients and bring them practical outputs that can help them overcome their challenges. I can say that my best attribute as customer service is that I am ambitious in a way that I embrace challenges and can overcome any hurdles. I am very ambitious that makes me competitive, and I love every work I do as it adds to my knowledge that will eventually lead to progress. As I have worked in customer service and as a junior process associate, I make sure that the one I'm working with will be satisfied with every service I provide. - I provide exceptional customer satisfaction by delivering accurate solutions to any challenges encountered. - Displaying direct and transparent solutions that promote new ideas. - Goal-oriented and self-motivated person that demonstrates integrity and pays close attention to detail.

🇵🇭Baguio City, Philippines$6/hr80% JSS5.00 (3)Since Jan 2021

Earnings and projects

MRR
$1.1k

Last 6 months ÷ 6

World#45,150 / 412k
🇵🇭Country#8,135 / 56.3k
Revenue, last 30 days
$449

Last 6 months: $6.4k

World#65,747 / 412k
🇵🇭Country#14,037 / 56.3k
Total earnings
$38k

Billed in all: $40k

World#93,573 / 412k
🇵🇭Country#15,157 / 56.3k
Per project
$19k

$3.2k in the last 6 months

World#6,405 / 412k
🇵🇭Country#1,261 / 56.3k
Projects, last 6 months
2
0% fixed100% hourly
World#88,922 / 412k
🇵🇭Country#8,168 / 56.3k
Projects in all
2

Across 5 contracts

0% fixed100% hourly
World#328,890 / 412k
🇵🇭Country#36,738 / 56.3k

Earnings, last 30 days

$39.8k+$449 earned in the last 30 daysBilled in all, before Upwork's fee · drag across the chart to see what was earned in any stretch
$39,250$39,500$39,750$40,000Oct 9Oct 24Nov 8

Skill rankings: Top 11% in Data Entry

Ranked by MRR among everyone on Upwork with the skill.

  1. #126Chat & Messaging Software924 freelancers · 🇵🇭 #57Top 14%
  2. #2,081Online Chat Support11,528 freelancers · 🇵🇭 #1,292Top 18%
  3. #2,154Email Communication14,124 freelancers · 🇵🇭 #1,217Top 15%
  4. #2,622Email Support14,954 freelancers · 🇵🇭 #1,619Top 18%
  5. #6,000Data Entry53,630 freelancers · 🇵🇭 #3,025Top 11%
  6. #6,020Customer Service37,168 freelancers · 🇵🇭 #3,210Top 16%