Michiko A.

I’m a Virtual Assistant and Business Support Professional with nearly 12 years of experience working with international businesses, supporting everything from executive and administrative tasks to CRM management, operations, logistics, sales, marketing, and technical support. My experience is built on long-term professional relationships. Over the years, I’ve worked closely with US-based businesses for almost 5 years in Executive Assistance and Sales & Marketing Support, spent 4+ years supporting a Dubai-based logistics company and coordinating with global teams, and built 6+ years of BPO experience providing technical support to customers across different countries. This experience has taught me how to work independently, communicate with people from different backgrounds, manage multiple priorities, learn new systems quickly, and take ownership of the tasks entrusted to me. I’m not just looking to complete tasks. I want to become a reliable, long-term support partner that you can trust with the day-to-day details of your business. 🇺🇸 5 years supporting a US-based business through Executive Assistance, Sales & Marketing Support, and administrative operations. 1 Client 🇦🇪 Almost 4 years supporting a Dubai-based logistics company, coordinating with global teams and handling administrative and operational support. 1 Client 🌎 6 years of BPO experience providing technical and customer support to clients across different countries. 2 BPO companies 💻 Extensive remote-work experience, working independently and managing responsibilities with minimal supervision 🤝 Experience communicating with global teams and coordinators What I Can Help You With: Executive & Administrative Support Virtual Assistance CRM & Data Management Business Operations Support Logistics & Operations Coordination Sales Support Marketing Support Customer & Technical Support Research & Data Entry Information Gathering AI Tools & Automation Support E-commerce & Online Business Support Content & Social Media Support Lead Generation & Online Research Quality Assurance & Data Checking Back-Office & Operations Support Other Remote Business Support — Open to Learning I’m continuously learning new AI tools, automation platforms, and productivity systems and am open to training for company-specific tools and workflows. I’m especially interested in using AI to improve administrative processes, research, data management, and repetitive tasks. Why Clients Choose Me: Reliable and highly organized Detail-oriented and accurate Fast learner and adaptable Comfortable working independently Professional written communication Experienced with international clients and teams Adaptable to different tools, systems, and workflows Proactive with follow-ups and task completion Quick to learn new systems and processes Comfortable handling confidential business information Committed to building long-term working relationships Reliable for ongoing and long-term remote support Focused on becoming a dependable, trusted part of your team.