Kim Cristian O.
Customer Service/Technical Support Representative and VA
A dedicated and results-oriented professional with an over eight years of experience in customer service and technical support. Proven ability to handle customer inquiries, order processing, billing concerns, and technical troubleshooting across global platforms such as Amazon, eBay, and JotForm. Possesses strong communication skills, attention to detail, and the ability to work effectively in fast-paced environments. Adept at problem-solving, multitasking, and collaborating with teams while maintaining high standards of customer satisfaction. Seeking an opportunity to apply organizational, analytical, and interpersonal skills in a dynamic work setting.
Earnings and projects
Last 6 months ÷ 6
Last 6 months: $6.8k
Billed in all: $81,926$82k
$6.8k in the last 6 months
Across 3 contracts
Earnings, last 30 days
Skill rankings: Top 10% in CSS
Ranked by MRR among everyone on Upwork with the skill.
- #93End User Technical Support418 freelancers · 🇵🇭 #42Top 22%🇵🇭#42 of 142
- #328Order Fulfillment1,928 freelancers · 🇵🇭 #242Top 17%🇵🇭#242 of 1,262
- #391Product Knowledge2,128 freelancers · 🇵🇭 #239Top 18%🇵🇭#239 of 1,267
- #522Order Tracking2,668 freelancers · 🇵🇭 #365Top 20%🇵🇭#365 of 1,731
- #760Customer Satisfaction3,986 freelancers · 🇵🇭 #370Top 19%🇵🇭#370 of 1,816
- #976Phone Support5,089 freelancers · 🇵🇭 #521Top 19%🇵🇭#521 of 2,568
- #1,822CSS19,042 freelancers · 🇵🇭 #127Top 10%🇵🇭#127 of 909
- #1,935Technical Support11,267 freelancers · 🇵🇭 #1,078Top 17%🇵🇭#1,078 of 6,366