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Kim Cristian O.
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Kim Cristian O.

Customer Service/Technical Support Representative and VA

A dedicated and results-oriented professional with an over eight years of experience in customer service and technical support. Proven ability to handle customer inquiries, order processing, billing concerns, and technical troubleshooting across global platforms such as Amazon, eBay, and JotForm. Possesses strong communication skills, attention to detail, and the ability to work effectively in fast-paced environments. Adept at problem-solving, multitasking, and collaborating with teams while maintaining high standards of customer satisfaction. Seeking an opportunity to apply organizational, analytical, and interpersonal skills in a dynamic work setting.

🇵🇭Angeles City, Philippines$10/hr100% JSSSince Jan 2021

Earnings and projects

MRR
$1.1k

Last 6 months ÷ 6

World#43,221 / 412k
🇵🇭Country#7,638 / 56.3k
Revenue, last 30 days
$1.2k

Last 6 months: $6.8k

World#36,974 / 412k
🇵🇭Country#6,908 / 56.3k
Total earnings
$79k

Billed in all: $82k

World#50,477 / 412k
🇵🇭Country#7,163 / 56.3k
Per project
$39k

$6.8k in the last 6 months

World#1,606 / 412k
🇵🇭Country#175 / 56.3k
Projects, last 6 months
1
0% fixed100% hourly
World#128,092 / 412k
🇵🇭Country#14,297 / 56.3k
Projects in all
2

Across 3 contracts

33% fixed67% hourly
World#328,886 / 412k
🇵🇭Country#36,738 / 56.3k

Earnings, last 30 days

$81.9k+$1.2k earned in the last 30 daysBilled in all, before Upwork's fee · drag across the chart to see what was earned in any stretch
$80k$81k$82kOct 8Oct 23Nov 7

Skill rankings: Top 10% in CSS

Ranked by MRR among everyone on Upwork with the skill.

  1. #93End User Technical Support418 freelancers · 🇵🇭 #42Top 22%
  2. #328Order Fulfillment1,928 freelancers · 🇵🇭 #242Top 17%
  3. #391Product Knowledge2,128 freelancers · 🇵🇭 #239Top 18%
  4. #522Order Tracking2,668 freelancers · 🇵🇭 #365Top 20%
  5. #760Customer Satisfaction3,986 freelancers · 🇵🇭 #370Top 19%
  6. #976Phone Support5,089 freelancers · 🇵🇭 #521Top 19%
  7. #1,822CSS19,042 freelancers · 🇵🇭 #127Top 10%
  8. #1,935Technical Support11,267 freelancers · 🇵🇭 #1,078Top 17%