Breannah G.

*DUE TO A HIGH VOLUME OF INVITES, PLEASE MESSAGE ME DIRECTLY FROM MY PROFILE FOR THE FASTEST RESPONSE.* I'm a long-standing Top Rated Plus freelancer with a 100% Job Success Score specializing in CRM architecture, automation, integrations, and scalable digital systems. HubSpot Certified (x6) with hands-on experience with Salesforce, Zapier, Webflow, WordPress, Apollo, Intercom, Clay, GHL, and custom workflow ecosystems. I help businesses eliminate disconnected systems, automate repetitive operations, and create customer experiences that actually convert. My work combines technical implementation with systems thinking while building environments where marketing, sales, support, and operations work together instead of in silos. Core specialties include: • CRM implementation, optimization, and administration • Platform integrations and lead routing • Workflow automation (Zapier, Make, APIs, webhooks, native CRM automation) • RevOps systems and operational process design • CRM cleanup, auditing, and data integrity management • Landing pages, websites, and frontend development (HubSpot CMS, Webflow, WordPress, Wix) • Asset design (web design), graphic design, design optimization for lead generating • Conversion-focused email systems, drip campaigns, and lifecycle automation • Omni-channel support systems, chatbot implementation, and platform integrations • API integrations and custom automation architecture Select project experience: • Designed and implemented a global Salesforce + HubSpot lead routing ecosystem with automated multi-region workflows and bi-directional data syncs, significantly reducing manual operational overhead. • Built a 55+ step AI-assisted support chatbot connected to a customer portal, complete with knowledge base restructuring, automated ticket routing, and support workflow automation. • Improved the health score of a 40,000-contact HubSpot account from 4 to 7 through CRM auditing, deliverability optimization, email verification systems, and long-term data hygiene safeguards. • Developed full RevOps ecosystems including Apollo implementation, lifecycle automation, lead capture systems, automated marketing workflows, and conversion-focused operational architecture. • Led a Salesforce migration of 22,000 leasing records with zero data loss and implemented a PLAID integration that reduced approval turnaround times from several days to near-instant processing. • Built and maintained multi-platform digital ecosystems connecting HubSpot, Webflow, Intercom, Shopify, Slack, Box, Calendly, and other operational platforms into centralized systems designed to scale cleanly over time. Whether your business is growing faster than your systems can keep up with, or if you're starting fresh and want to make sure you're laying the groundwork for controlled growth - I can help with that.