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Mellany G.
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Mellany G.

Customer service

Bilingual Recruiter | Virtual Assistant | Customer Support | Administrative Support I’m a bilingual English-Spanish professional with hands-on experience in Recruiting, Customer Service, Virtual Assistance, Sales, and Administrative Support. I bring a combination of strong communication, organization, attention to detail, and a genuine people-first approach to every project. 💼 Here’s how I can support your business: 🔹 Recruiting & Talent Acquisition Candidate sourcing, screening, job postings, applicant follow-ups, interview coordination, and candidate communication. 🔹 Virtual Assistance & Administrative Support Data entry, research, email management, scheduling, organization, document management, and day-to-day administrative tasks. 🔹 Customer Service & Client Support Phone, email, and chat support with a professional, friendly, and solution-focused approach. 🔹 Sales & Lead Generation Lead research, follow-ups, CRM updates, customer communication, and sales support. 🛠️ Tools & Platforms I have experience working with LinkedIn, Indeed, ZipRecruiter, CareerBuilder, , HubSpot, Pipedrive, ZoomInfo, Trello, Google Workspace, Microsoft Office, Zoom, RingCentral, GoTo, ServiceTitian, ServicFuison and other remote-work tools. 🌎 Why work with me? ✔️ Fluent English & Spanish ✔️ Strong written and verbal communication ✔️ Recruiting & customer-facing experience ✔️ Organized and detail-oriented ✔️ Comfortable working independently in remote environments ✔️ Fast learner and adaptable to new systems ✔️ Reliable, professional, and proactive

🇨🇴Rionegro, Colombia$14/hr100% JSS3.75 (3)Since Jan 2021

Earnings and projects

MRR
$2.1k

Last 6 months ÷ 6

World#21,010 / 412k
🇨🇴Country#267 / 4,578
Revenue, last 30 days
$2.1k

Last 6 months: $13k

World#19,579 / 412k
🇨🇴Country#250 / 4,578
Total earnings
$64k

Billed in all: $67k

World#61,521 / 412k
🇨🇴Country#485 / 4,578
Per project
$11k

$13k in the last 6 months

World#14,653 / 412k
🇨🇴Country#198 / 4,578
Projects, last 6 months
1
0% fixed100% hourly
World#128,092 / 412k
🇨🇴Country#1,261 / 4,578
Projects in all
6

Across 9 contracts

33% fixed67% hourly
World#250,290 / 412k
🇨🇴Country#1,649 / 4,578

Earnings, last 30 days

$67.2k+$2.3k earned in the last 30 daysBilled in all, before Upwork's fee · drag across the chart to see what was earned in any stretch
$64k$66k$68kOct 8Oct 23Nov 7

Dotted: longer than usual between two readings. Hatched: over two weeks without one.

Skill rankings: Top 4% in Virtual Assistance

Ranked by MRR among everyone on Upwork with the skill.

  1. #17Candidate Interview Consulting124 freelancers · 🇨🇴 #4Top 14%
  2. #37Bilingual Education580 freelancers · 🇨🇴 #4Top 6%
  3. #95Order Fulfillment1,928 freelancers · 🇨🇴 #2Top 5%
  4. #124Communication Etiquette1,807 freelancers · 🇨🇴 #3Top 7%
  5. #128Product Knowledge2,128 freelancers · 🇨🇴 #4Top 6%
  6. #166Order Tracking2,668 freelancers · 🇨🇴 #4Top 6%
  7. #328Communications7,670 freelancers · 🇨🇴 #5Top 4%
  8. #329Phone Support5,089 freelancers · 🇨🇴 #3Top 6%