Mellany G.
Customer service
Bilingual Recruiter | Virtual Assistant | Customer Support | Administrative Support I’m a bilingual English-Spanish professional with hands-on experience in Recruiting, Customer Service, Virtual Assistance, Sales, and Administrative Support. I bring a combination of strong communication, organization, attention to detail, and a genuine people-first approach to every project. 💼 Here’s how I can support your business: 🔹 Recruiting & Talent Acquisition Candidate sourcing, screening, job postings, applicant follow-ups, interview coordination, and candidate communication. 🔹 Virtual Assistance & Administrative Support Data entry, research, email management, scheduling, organization, document management, and day-to-day administrative tasks. 🔹 Customer Service & Client Support Phone, email, and chat support with a professional, friendly, and solution-focused approach. 🔹 Sales & Lead Generation Lead research, follow-ups, CRM updates, customer communication, and sales support. 🛠️ Tools & Platforms I have experience working with LinkedIn, Indeed, ZipRecruiter, CareerBuilder, , HubSpot, Pipedrive, ZoomInfo, Trello, Google Workspace, Microsoft Office, Zoom, RingCentral, GoTo, ServiceTitian, ServicFuison and other remote-work tools. 🌎 Why work with me? ✔️ Fluent English & Spanish ✔️ Strong written and verbal communication ✔️ Recruiting & customer-facing experience ✔️ Organized and detail-oriented ✔️ Comfortable working independently in remote environments ✔️ Fast learner and adaptable to new systems ✔️ Reliable, professional, and proactive
Earnings and projects
Last 6 months ÷ 6
Last 6 months: $13k
Billed in all: $67,220$67k
$13k in the last 6 months
Across 9 contracts
Earnings, last 30 days
Dotted: longer than usual between two readings. Hatched: over two weeks without one.
Skill rankings: Top 4% in Virtual Assistance
Ranked by MRR among everyone on Upwork with the skill.
- #17Candidate Interview Consulting124 freelancers · 🇨🇴 #4Top 14%🇨🇴#4 of 9
- #37Bilingual Education580 freelancers · 🇨🇴 #4Top 6%🇨🇴#4 of 71
- #95Order Fulfillment1,928 freelancers · 🇨🇴 #2Top 5%🇨🇴#2 of 25
- #124Communication Etiquette1,807 freelancers · 🇨🇴 #3Top 7%🇨🇴#3 of 18
- #128Product Knowledge2,128 freelancers · 🇨🇴 #4Top 6%🇨🇴#4 of 29
- #166Order Tracking2,668 freelancers · 🇨🇴 #4Top 6%🇨🇴#4 of 31
- #328Communications7,670 freelancers · 🇨🇴 #5Top 4%🇨🇴#5 of 126
- #329Phone Support5,089 freelancers · 🇨🇴 #3Top 6%🇨🇴#3 of 84