Jica Isabelle A.
General Virtual Tasks/Data Entry Expert/Customer Phone and Email/Chat
An experienced virtual assistant. Highly flexible and a fast learner with strong analytical skills, detail-oriented to guarantee accurate results, and with a great command of English communication and MS Office skills with a college diploma. Providing quality customer support services. Offering a high degree of professionalism and strong computer/data entry skills. Been working in BPO for more than 7 years as a Customer Service Representative and received great customer satisfaction and performance recognition with bonuses demonstrating my abilities in this field. Requires minimal supervision, willing to be trained and always up for new and challenging tasks for personal and professional growth. Expert in: E-Commerce Shopify Amazon Ebay Bigcommerce Freshdesk Zendesk Gorgias Stripe Checkout Champ
Earnings and projects
Last 6 months ÷ 6
Last 6 months: $16k
Billed in all: $126,903$127k
$16k in the last 6 months
Across 15 contracts
Earnings, last 30 days
Skill rankings: Top 2% in eBay
Ranked by MRR among everyone on Upwork with the skill.
- #18eBay846 freelancers · 🇵🇭 #5Top 2%🇵🇭#5 of 225
- #18Order Entry618 freelancers · 🇵🇭 #10Top 3%🇵🇭#10 of 447
- #23Answered Ticket446 freelancers · 🇵🇭 #16Top 5%🇵🇭#16 of 250
- #50Order Fulfillment1,928 freelancers · 🇵🇭 #34Top 3%🇵🇭#34 of 1,262
- #54Freshdesk1,321 freelancers · 🇵🇭 #21Top 4%🇵🇭#21 of 621
- #74Product Knowledge2,128 freelancers · 🇵🇭 #37Top 3%🇵🇭#37 of 1,267
- #75Order Tracking2,668 freelancers · 🇵🇭 #49Top 3%🇵🇭#49 of 1,731
- #78Communication Etiquette1,807 freelancers · 🇵🇭 #32Top 4%🇵🇭#32 of 1,003