Lucille Hanah L.

I’m Lucille Hanah Lania, a results-driven Sales Team Leader and Customer Service Specialist with over 6 years of experience turning customer interactions into loyal relationships — and sales targets into success stories. I’ve led high-performing sales teams, built customer service processes from the ground up, and delivered measurable results in fast-paced, high-pressure environments. Beyond sales and service, I also bring hands-on experience in lead generation, social media management, executive assistance, and data entry — giving me a well-rounded edge in business operations and client engagement. Here’s what I bring to your business: ✅ Sales Leadership – I motivate and manage sales teams to exceed KPIs through coaching, performance tracking, and data-driven strategies. ✅ Customer-Centric Support – I deliver exceptional customer experiences through empathy, active listening, and efficient resolution — keeping satisfaction and retention rates high. ✅ Lead Generation & Social Media Marketing – Skilled in creating targeted campaigns, Facebook ads, and engaging content to attract and convert quality leads. ✅ Executive & Administrative Support – Experienced in managing calendars, communications, and reports with professionalism and precision. ✅ CRM & Data Management – Proficient in Salesforce, HubSpot, and Zendesk; I streamline workflows, maintain accurate data, and maximize team productivity. ✅ Problem-Solving Mindset – Whether calming a frustrated client or closing a deal, I act quickly and smartly to get results. Whether you're looking for someone to lead your remote sales team, generate high-quality leads, manage social platforms, or support executive operations, I’m ready to help your business thrive. Let’s connect — I’m excited to contribute to your success!