Jethru Noel E.

Hi, I’m Jethru 👋 I’ve spent the last 6+ years working in customer support, team leadership, and training roles — helping companies keep customers happy and operations running smoothly. I started as a Customer Service Representative handling calls, resolving product issues, and managing returns and replacements. Over time, I moved into leadership and training roles where I coached new hires, created training materials, and helped improve team performance. More recently, I’ve worked as a Virtual Assistant focused on data management — keeping databases clean and updated, organizing information, and using tools like Notion, Zendesk, Airtable, and Zapier to make workflows more efficient. Here’s what I can help you with: • Email, chat, or phone customer support • Handling escalations professionally • Training or onboarding support • CRM updates and ticket management • Data entry & database organization • Process improvement & basic automation I’m reliable, easy to work with, and comfortable working independently. I take ownership of my tasks and always aim to deliver clean, accurate work. If you’re looking for someone who understands both customer service and backend operations, I’d love to support your business. Let’s connect and see how I can help.