Anna Marie L.

Hi, I’m a Virtual Assistant with 15+ years of experience in customer service, technical support, and admin support. I don’t just complete tasks, I help businesses grow. Whether you need help with Shopify, tech issues, or managing your day-to-day, I’m here to make your work easier. Here’s What I Can Help You With: E-commerce VA – Customer inquiries, Return and refund processing. Customer Service – Email, chat, and phone support to keep your customers happy. Admin Support – Inbox management, calendar scheduling, task coordination. Tech Support – Troubleshooting software, hardware, or internet connectivity issues. Team Leadership – Coaching and guiding teams to deliver great service. Tools I Know – Zendesk, Shopify, Return Prime, Gorgias, Google Workspace, Notion, Slack, Canva, Calendly, MS Office, Monday.com, Zoom and Teams. Why Work With Me? 15+ years of experience. Solid background in Shopify, customer support, and admin work. I take ownership, not just tasks, but outcomes. I make things easier, calmer, and more efficient. What You’ll Get: Fewer fires, more focus. A VA who just gets it done. Happier customers. A cleaner inbox. More time and headspace for what matters.