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Lester F.
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Lester F.

MSP IT Specialist / Incident Control Specialist / Service Desk Analyst

An experienced MSP Service Desk Associate with a strong background as a former Incident Coordinator for an IT outsourcing company and a former IT Service Desk Analyst, bringing a total of 8 years of experience in the IT industry. Additionally, a former Technical Support Specialist II / Resolution Specialist with 7 years of experience in a BPO environment, managing a prominent computer brand account.

🇵🇭Dasmarinas, Philippines$7/hr100% JSS5.00 (1)Since Jan 2021
GlobeUpwork

Earnings and projects

MRR
$982

Last 6 months ÷ 6

World#49,126 / 412k
🇵🇭Country#9,193 / 56.3k
Revenue, last 30 days
$995

Last 6 months: $5.9k

World#42,943 / 412k
🇵🇭Country#8,645 / 56.3k
Total earnings
$8.6k

Billed in all: $9k

World#209,021 / 412k
🇵🇭Country#33,651 / 56.3k
Per project
$4.3k

$5.9k in the last 6 months

World#40,248 / 412k
🇵🇭Country#9,335 / 56.3k
Projects, last 6 months
1
0% fixed100% hourly
World#128,092 / 412k
🇵🇭Country#14,297 / 56.3k
Projects in all
2

Across 3 contracts

67% fixed33% hourly
World#328,886 / 412k
🇵🇭Country#36,738 / 56.3k

Earnings, last 30 days

$9k+$995 earned in the last 30 daysBilled in all, before Upwork's fee · drag across the chart to see what was earned in any stretch
$8.0k$8.5k$9.0k$9.5kOct 8Oct 23Nov 7

Skill rankings: Top 9% in Virus Removal

Ranked by MRR among everyone on Upwork with the skill.

  1. #15Virus Removal167 freelancers · 🇵🇭 #9Top 9%
  2. #22Computer Hardware193 freelancers · 🇵🇭 #15Top 11%
  3. #84Information Technology659 freelancers · 🇵🇭 #28Top 13%
  4. #100Customer Service Training470 freelancers · 🇵🇭 #45Top 21%
  5. #109Software736 freelancers · 🇵🇭 #12Top 15%
  6. #117Microsoft Windows784 freelancers · 🇵🇭 #25Top 15%
  7. #123Hardware Troubleshooting642 freelancers · 🇵🇭 #72Top 19%
  8. #141Computer Network930 freelancers · 🇵🇭 #43Top 15%