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Cherida J.

Cherida J.

Customer Service

I am a very good Customer Service Representative, Social Media Manager (answering emails, Facebook comments, messages, hide or ban negative comments). Programs: Shopify, Trengo, Gorgias, Freshdesk, WooCommerce, Sendcloud. Order processing (program Odoo).

🇸🇷Paramaribo, Suriname$20/hr75% JSSSince Jan 2021

Earnings and projects

MRR
$2.4k

Last 6 months ÷ 6

World#17,612 / 412k
🇸🇷Country#6 / 115
Revenue, last 30 days
$2.3k

Last 6 months: $14k

World#17,586 / 412k
🇸🇷Country#4 / 115
Total earnings
$51k

Billed in all: $53k

World#75,196 / 412k
🇸🇷Country#17 / 115
Per project
$13k

$14k in the last 6 months

World#11,685 / 412k
🇸🇷Country#3 / 115
Projects, last 6 months
1
0% fixed100% hourly
World#128,092 / 412k
🇸🇷Country#26 / 115
Projects in all
4

Across 7 contracts

57% fixed43% hourly
World#283,741 / 412k
🇸🇷Country#68 / 115

Earnings, last 30 days

$52.8k+$2.3k earned in the last 30 daysBilled in all, before Upwork's fee · drag across the chart to see what was earned in any stretch
$50k$52k$54kOct 8Oct 23Nov 7

Skill rankings: Top 2% in Product Description

Ranked by MRR among everyone on Upwork with the skill.

  1. #7Following Procedures250 freelancers · 🇸🇷 #1Top 3%
  2. #16Dutch495 freelancers · 🇸🇷 #4Top 3%
  3. #41Product Description2,037 freelancers · 🇸🇷 #1Top 2%
  4. #74Freshdesk1,321 freelancers · 🇸🇷 #1Top 6%
  5. #93Product Knowledge2,128 freelancers · 🇸🇷 #1Top 4%
  6. #118Order Tracking2,668 freelancers · 🇸🇷 #1Top 4%
  7. #119Order Processing2,648 freelancers · 🇸🇷 #1Top 4%
  8. #209Customer Satisfaction3,986 freelancers · 🇸🇷 #1Top 5%