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Rinu M.
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Rinu M.

Mystery Shopper || QA Testing|| Market Research Ontario, Canada

Hello! As a seasoned Mystery Shopping expert with over 5 years of experience in evaluating customer experiences and operational standards across various industries. My mission is to provide businesses with detailed insights that drive improvements and enhance customer satisfaction. My passion lies in delivering precise and insightful research that drives informed decision-making for businesses. What I Offer: Manual & QA Testing: With a keen eye for detail, I conduct thorough manual testing to ensure websites and applications function flawlessly, enhancing user experience. Mystery Shopping: I offer mystery shopping services to evaluate customer service and operational standards, providing actionable feedback for improvement. Online Research: I excel in gathering and analyzing data from various online sources, delivering valuable information tailored to your needs. Why Choose Me? I am committed to excellence and reliability in every task I undertake. My clients appreciate my ability to handle complex projects with precision and efficiency. Whether you need a virtual assistant to manage your daily tasks or a research expert to provide in-depth analysis, I am here to support your goals. Let's collaborate to achieve success together!

🇨🇦Toronto, Canada$20/hr100% JSS4.96 (85)Since Jan 2021

Earnings and projects

MRR
$898

Last 6 months ÷ 6

World#52,929 / 412k
🇨🇦Country#848 / 7,133
Revenue, last 30 days
$817

Last 6 months: $5.4k

Total earnings
$36k

Billed in all: $37k

World#97,223 / 412k
🇨🇦Country#1,905 / 7,133
Per project
$292

$257 in the last 6 months

World#233,477 / 412k
🇨🇦Country#4,351 / 7,133
Projects, last 6 months
21

Across 23 contracts

96% fixed4% hourly
World#5,539 / 412k
🇨🇦Country#94 / 7,133
Projects in all
124

Across 140 contracts

88% fixed12% hourly
World#20,782 / 412k
🇨🇦Country#410 / 7,133

Earnings, last 30 days

$36.9k+$817 earned in the last 30 daysBilled in all, before Upwork's fee · drag across the chart to see what was earned in any stretch
$36.0k$36.5k$37.0kNo dataOct 8Oct 23Nov 7

Read once a week before Nov 2, 2026, daily since. Dotted: longer than usual between two readings. Hatched: over two weeks without one.

Skill rankings: Top 8% in Audio Transcription

Ranked by MRR among everyone on Upwork with the skill.

  1. 2Akan8 freelancers · 🇨🇦 #1Top 25%
  2. 2Twi7 freelancers · 🇨🇦 #1Top 29%
  3. #16Mystery Shopping151 freelancers · 🇨🇦 #2Top 11%
  4. #222Audio Transcription2,774 freelancers · 🇨🇦 #2Top 8%
  5. #283Mobile App Testing1,834 freelancers · 🇨🇦 #9Top 15%
  6. #305Web Testing1,763 freelancers · 🇨🇦 #12Top 17%
  7. #355Data Collection3,620 freelancers · 🇨🇦 #4Top 10%
  8. #380Manual Testing2,261 freelancers · 🇨🇦 #6Top 17%