Sofia U.

Communicative • Assertive • Knowledge-Driven 💡With 4+ years in HR and Operations Management, I help fast-growing organizations run smoothly by combining strategic hiring with structured processes. ✅ Streamline Daily Operations I design clear workflows that remove bottlenecks, reduce mistakes, and give your team a roadmap to follow—without needing your constant oversight. ✅ Document Key Processes (SOPs, Onboarding, Offboarding) From welcoming new clients to training staff and handling exits, I create easy-to-follow documentation so your business keeps running, even when you’re not there. ✅ Audit & Improve Existing Systems If your tools or processes aren’t pulling their weight, I’ll audit and upgrade them with scalable solutions. ✅ Manage Major Clients & Vendors I serve as the point of contact for your most important relationships, ensuring smooth communication, proactive updates, and clear expectations so trust is built and maintained. ✅ Smart Tech & Automation I cut out repetitive tasks by setting up CRMs, project management tools, and automations that save time, reduce errors, and keep everyone aligned. ✅ Build Teams That Scale You don’t just need more people, you need better systems. I create training frameworks, feedback loops, and team SOPs that let you grow without burning out. ✅ Bookkeeping Done Right (QuickBooks) From initial setup to reconciliation, I keep your books accurate and up to date. ✅ Accounts Payable & Receivable Invoices, payments, and vendor relationships handled without you chasing paperwork. ✅ Payroll & Compliance Your team gets paid on time, every time, whether they’re employees or contractors. ✅ Budgeting, Forecasting & Cash Flow I make the numbers clear and actionable, so you can grow with confidence. ✅ Monthly Financial Reports (P&L, Balance Sheet, Cash Flow) Clean, customized reports ready for your CPA, investors, or internal planning. ✅ Strengthen Online Presence (SEO & Social Media) Your digital footprint is often the first handshake. I help refine SEO strategies and social media workflows so your brand feels authentic, visible, and welcoming across channels. 📩 Let’s connect and discuss how I can help your organization succeed.