Rica Joy T.

Highly motivated and experienced professional seeking the position of Senior Customer Service Representative and Marketing Virtual Assistant. Eager to leverage my extensive background in customer service and marketing to provide exceptional support to customers and contribute to the success of marketing initiatives. Dedicated to delivering outstanding service, resolving inquiries efficiently, and exceeding customer expectations. Committed to fostering a positive team environment and contributing to the growth and development of colleagues. Skills: Excellent communication skills · Strong problem-solving skill · Product and service knowledge · Leadership · Empathy · Conflict Resolution · Positive attitude · Time Management · Adaptability · Attention to Detail