Riguel D.

Virtual Assistant | Social Media Manager

Are you in need of a versatile Virtual Assistant? You are looking at the right profile! With a strong background in customer service and social media management, I bring a wealth of experience to support your business operations seamlessly. ✅ 𝗔𝗱𝗺𝗶𝗻𝗶𝘀𝘁𝗿𝗮𝘁𝗶𝘃𝗲 & 𝗖𝘂𝘀𝘁𝗼𝗺𝗲𝗿 𝗦𝘂𝗽𝗽𝗼𝗿𝘁: • Proficient in Email & Calendar Management (Outlook, Google Calendar) • Responsive Customer Service via Email & Live Chat (Zendesk, Reamaze) • Efficient Order Processing & Inquiry Handling • Data Entry & Management (Excel, Google Sheets) ✅ 𝐒𝐨𝐜𝐢𝐚𝐥 𝐌𝐞𝐝𝐢𝐚 𝐌𝐚𝐧𝐚𝐠𝐞𝐦𝐞𝐧𝐭: • Content Creation & Scheduling (Hootsuite, Buffer) • Engaging with Followers & Responding to Comments • Monitoring & Reporting on Social Media Metrics • Crafting Social Media Strategies to Boost Engagement ✅ 𝐄-𝐜𝐨𝐦𝐦𝐞𝐫𝐜𝐞 𝐄𝐱𝐩𝐞𝐫𝐭𝐢𝐬𝐞: • Online Store Management (Shopify, WooCommerce) • Customer Support for E-commerce Stores • Handling Product Listings & Updates ✅ 𝐌𝐮𝐥𝐭𝐢𝐥𝐢𝐧𝐠𝐮𝐚𝐥 𝐏𝐫𝐨𝐟𝐢𝐜𝐢𝐞𝐧𝐜𝐲: • Fluent in English, Haitian Creole, & Spanish • Providing Seamless Multilingual Communication ✅ 𝐖𝐡𝐲 𝐖𝐨𝐫𝐤 𝐰𝐢𝐭𝐡 𝐌𝐞? • Over 5 years of experience in diverse roles • Strong Organizational & Multitasking Skills • High Attention to Detail & Professionalism • Tech-Savvy with the Ability to Learn New Tools Quickly Let's collaborate to enhance your business operations and drive success!