Md Kamrul Hasan R.
Customer Support Specialist.
I am a professional Customer Service Representative with extensive experience. I have worked with various international companies and I have improved my skills as well as my experience with Software and Customer support systems. All of these work done through local contract and now I am wanna build my build my carrer on Upwork. I am organized, tech-savvy and self-motivated. I can work with minimum supervision. With my experience and interest in Customer Service, I am confident that I can provide world class customer service. I excel at working under tight deadlines with high expectations. I possess the self discipline and time management skills necessary to have served as a successful employee for the past 2 years. I have extensive experience in customer service, sales, team management,health care field. With proven experience in: - Email Customer Support: Zendesk, Freshdesk, Helpscout, Zoho, Reply Manager - Managing Social Media platforms: Facebook and Instagram. Thanks for reviewing my profile.
Earnings and projects
Last 6 months ÷ 6
Last 6 months: $4k
Billed in all: $36,492$36k
$4k in the last 6 months
Across 4 contracts
Earnings, last 30 days
Skill rankings: Top 23% in Email Communication
Ranked by MRR among everyone on Upwork with the skill.
- #575Product Knowledge2,128 freelancers · 🇧🇩 #1Top 27%🇧🇩#1 of 8
- #1,798Zendesk5,908 freelancers · 🇧🇩 #13Top 30%🇧🇩#13 of 39
- #3,227Email Communication14,123 freelancers · 🇧🇩 #27Top 23%🇧🇩#27 of 245
- #3,935Email Support14,954 freelancers · 🇧🇩 #31Top 26%🇧🇩#31 of 124
- #4,942Customer Support20,101 freelancers · 🇧🇩 #47Top 25%🇧🇩#47 of 273