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Md Kamrul Hasan R.
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Md Kamrul Hasan R.

Customer Support Specialist.

I am a professional Customer Service Representative with extensive experience. I have worked with various international companies and I have improved my skills as well as my experience with Software and Customer support systems. All of these work done through local contract and now I am wanna build my build my carrer on Upwork. I am organized, tech-savvy and self-motivated. I can work with minimum supervision. With my experience and interest in Customer Service, I am confident that I can provide world class customer service. I excel at working under tight deadlines with high expectations. I possess the self discipline and time management skills necessary to have served as a successful employee for the past 2 years. I have extensive experience in customer service, sales, team management,health care field. With proven experience in: - Email Customer Support: Zendesk, Freshdesk, Helpscout, Zoho, Reply Manager - Managing Social Media platforms: Facebook and Instagram. Thanks for reviewing my profile.

🇧🇩Narsingdi, Bangladesh$5/hr100% JSS5.00 (2)Since Jan 2021

Earnings and projects

MRR
$660

Last 6 months ÷ 6

World#66,212 / 412k
🇧🇩Country#1,510 / 15.0k
Revenue, last 30 days
$767

Last 6 months: $4k

World#51,126 / 412k
🇧🇩Country#1,151 / 15.0k
Total earnings
$35k

Billed in all: $36k

World#99,927 / 412k
🇧🇩Country#2,929 / 15.0k
Per project
$17k

$4k in the last 6 months

World#7,430 / 412k
🇧🇩Country#52 / 15.0k
Projects, last 6 months
1
0% fixed100% hourly
World#128,092 / 412k
🇧🇩Country#5,879 / 15.0k
Projects in all
2

Across 4 contracts

0% fixed100% hourly
World#328,886 / 412k
🇧🇩Country#14,201 / 15.0k

Earnings, last 30 days

$36.5k+$767 earned in the last 30 daysBilled in all, before Upwork's fee · drag across the chart to see what was earned in any stretch
$35.5k$36.0k$36.5kOct 8Oct 23Nov 7

Skill rankings: Top 23% in Email Communication

Ranked by MRR among everyone on Upwork with the skill.

  1. #575Product Knowledge2,128 freelancers · 🇧🇩 #1Top 27%
  2. #1,798Zendesk5,908 freelancers · 🇧🇩 #13Top 30%
  3. #3,227Email Communication14,123 freelancers · 🇧🇩 #27Top 23%
  4. #3,935Email Support14,954 freelancers · 🇧🇩 #31Top 26%
  5. #4,942Customer Support20,101 freelancers · 🇧🇩 #47Top 25%