Al Ignacio A.

I am a reliable and detail-oriented Virtual Assistant with over 6 years of experience providing administrative support, data entry, and back-office assistance to businesses across healthcare, recruitment, real estate, and service-based industries. I specialize in helping business owners stay organized and efficient by handling accurate data entry, email and calendar management, document organization, CRM updates, and customer support (chat/email). I am highly skilled in maintaining confidential records, meeting deadlines, and ensuring data accuracy—even in fast-paced and high-volume work environments. In addition to general administrative support, I have experience in financial and payroll-related tasks, including: • Evaluating business eligibility for the Employee Retention Credit (ERC) based on IRS guidelines • Analyzing quarterly payroll reports to identify qualified wages and calculate eligible credits • Collecting, verifying, and organizing supporting financial and payroll documentation • Coordinating with clients to obtain accurate payroll data and required records • Ensuring compliance with ERC regulations and maintaining documentation for audit readiness • Collaborating with accounting teams to review payroll data and resolve discrepancies • Maintaining detailed records and tracking systems for ERC claims and submissions Throughout my career, I have supported teams remotely by: • Managing and updating databases and digital files • Preparing and organizing documents and reports • Tracking applications, records, and client information • Handling email inquiries and administrative tasks • Supporting daily operations with accuracy and consistency I am proficient in Microsoft Office and Google Workspace, and I am comfortable using tools such as Excel, Word, Google Sheets, Gmail, Zoom, and Skype. I am tech-savvy, quick to learn new systems, and able to follow instructions and processes with minimal supervision. What sets me apart is my strong attention to detail, reliability, and work ethic. I take pride in delivering high-quality work, communicating clearly, and being a dependable long-term support for my clients. I am proactive, organized, and always focused on helping businesses run smoothly. I am currently available full-time and open to long-term or ongoing projects. If you are looking for a Virtual Assistant who is efficient, trustworthy, and committed to excellence, I would be happy to work with you. Let’s work together to make your daily operations easier and more productive.