Melissa L.

I help founders, CEOs, and high-performing teams scale faster by taking lead generation, sales ops, account/project management, AI automation, and remote team coordination off their plate, so they can stay focused on growth. With over 3 years of experience as a Top Rated Plus freelancer on Upwork (a status held by less than 3% of freelancers globally), I’ve supported eCommerce brands, marketing agencies, and SaaS startups across the US, UK, and Australia. Often acting as their right-hand across strategy and operations. Here’s what I specialize in: ✅ B2B/B2C Lead Generation (manual + tool-based) ✅ Inbound & Outbound Sales Support ✅ Account & Project Management ✅ Managing Global VA Teams Across Time Zones ✅ AI Automation & Workflow Setup (Zapier, Make, GoHighLevel, Notion) I’ve built lead gen systems from scratch, booked qualified discovery calls, managed CRM pipelines, handled client communications, trained VA teams, and streamlined operations using smart automation🚀whatever it takes to keep your backend organized and your sales process moving. Whether you need someone to take ownership of daily ops, outreach, or help scale a remote team, I show up, take initiative, and get things done. Let’s connect if you’re growing and need a reliable partner who can step in from Day 1 and bring clarity, structure, and momentum.