Neziel Diane S.

Hey there! 👋 I am your behind-the-scenes hero for smooth workflows and happy clients. 🦸‍♀️ Think of me as the person who can handle your customers and your brand aesthetics without breaking a sweat. With 6 years in customer service, I’ve handled everything from telco to e-commerce, financial and healthcare accounts — basically, if it involves people and patience, I’m your person. 😄 I’ve also completed a Virtual Assistant & Digital Marketing internship, mastered tools like Zoho CRM, Shopify, and G Suite, and can make your Canva designs pop like your morning coffee. ✨ What you can expect from me: ✅ Top-notch Customer Care (Email, Chat, or Phone — I speak all three!) ✅ E-commerce & Shopify Support that keeps your store running smoothly ✅ Canva Graphics that make your brand stand out 🧰 Tools of my trade: Zoho CRM/Desk | Gorgias | Notion | Trello | Shopify | Canva | Google Suite | Citrix | Slack | Aircall | Avaya | Dialpad | Zoiper | SalesIQ | Drift | 💬 Social sidekick: Facebook | Instagram | Pinterest | Twitter | LinkedIn Let’s build not just a business — but a community that connects, supports, and shines! 🌟