Mohamed S.

Cisco Collaboration & Contact Center Expert with over 10 years of hands-on experience designing, implementing, and supporting mission-critical VoIP environments for large enterprises . I hold Cisco’s Collaboration certification and have a proven track record of delivering secure, scalable, and cost-effective voice and contact-center solutions that keep your teams connected and your customers delighted. I provide end-to-end Cisco IP Telephony and Contact Center services — from initial configuration and seamless implementation through advanced troubleshooting. For Cisco IPT( IP Telephony):- ============== ✅CME ( Cisco Call Manager Express ) ✅ CUCM ( Cisco Unified Call Manager ) ✅CUC ( Cisco Unity Connection) ✅CUBE & Cisco Voice gateway ✅ Cisco IM& Presences ✅UCCX ( Cisco Contact Center Express ) ✅Expressway C & E ✅ WebEx Calling ✅ And any other Cisco collaboration Product For Cisco Contact Center Enterprise:- ============================== ✅Cisco Ingress Gateway ✅Cisco CVP ✅Cisco PG (Agent PG & VRU PG) ✅Cisco ICM (Router & Logger) ✅Cisco AW, HD, DDS (Administration & Data Server) ✅Cisco Finesse ✅Cisco CUIC ✅Cisco VVB ✅Cisco Call Studio For WebEx Calling:- ------------------- ✅ Migrate from CUCM to WebEx Calling ✅ WebEx suit API integration ✅ Local Gateway Implementation with WxC ✅Configure the Auto attendant in WxC For Open Source :- ---------------------- ✅Issable free PBX - Elastix ✅Aheeva Contact Center ✅ Asterisk ✅ Free PBX