Monalisa G.

Hi! I am Lisa, I'm a Customer Service Representative for more almost 4 years and now a certified Customer Support, Virtual Assistant, and a Social Media Manager here in Upwork. I have a set of skills that are available in order to help my future clients to grow their business and these are: phone, communication, email, chat support, content creation, graphic design, basic photo/video editing, scheduling posts, creating reels and stories, branding, and engagements. I have learned skills in becoming a Virtual Assistant in a continuous self-learning process. I can provide: admin tasks, communication skills, researching etc. I can be the most reliable Virtual Assistant, Social Media Manager and Customer Support. ✨ I am dedicated, hard-working, fast learner, loyal, and a team player individual. I strive in a positive workplace but I can also work under pressure.✨ My Soft Skills: ✅Communication. ✅Teamwork. ✅Problem-solving. ✅Time management. ✅Critical thinking. ✅Decision-making. ✅Organizational. ✅Stress management My Hard Skills: ✅Customer Care ✅Social Media Manager ✅Graphic Designing ✅Online Research ✅40 WPM with 99% accuracy Tools I'm expert with: • Google Sheets • Google Docs • Microsoft Word • Microsoft PowerPoint • Canva Management System - Monday.com, 17hats, Kartra, Zoho Emailing system - Slack, Outlook, Gmail, Zendesk VoIP/Softphone - Avaya, Turbo Dial, Ring Central. Zoiper Graphic designing tool - Canva, Lightroom Social media sites - Facebook, Instagram, Video Editing App - Capcut, Filmora, Kinemaster --- HIRE ME! Because I'm a GOAL DIGGER :) '' If you liked what you see on my profile, kindly send me an interview.''