Mark Bryan O.

I am a highly organized logistics and customer service professional with over 6 years of experience in transportation and supply chain operations, plus 3+ years in call center support. In my logistics role, I specialize in shipment tracking, scheduling, and dispatching. I have hands-on experience managing documentation such as Proof of Delivery (POD), Bill of Lading (BOL), and Rate Confirmations (RC), ensuring accuracy and timely processing. I am also skilled in invoice creation and handling administrative tasks that keep operations running smoothly. My background in customer service has strengthened my communication, problem-solving, and multitasking skills. I am comfortable handling high-volume calls, resolving customer concerns, and maintaining a professional and positive experience for clients. I am detail-oriented, reliable, and committed to delivering high-quality work. Whether it’s coordinating logistics or providing excellent customer support, I bring efficiency and dedication to every task. Skills: Logistics Coordination (Tracking, Dispatching, Scheduling) Documentation Handling (POD, BOL, RC) Invoice Creation & Administrative Support Customer Service & Call Handling Data Entry & Organization Communication & Problem Solving I am ready to help streamline your operations and support your business needs.