TIENDUMA B.

I have been working as a Bilingual Customer Service Representative for more than 5 years and I have handled research, Data entry and e-commerce accounts. My extensive background in customer support allowed me to develop the necessary skills needed in providing impeccable and world-class customer service. I am highly skilled in using tools such as Shopify, Zendesk, Freshdesk, Intercom, and Gohighlevel. I can handle chat, email, and phone support. 𝐈’𝐦 𝐤𝐧𝐨𝐰𝐧 𝐟𝐨𝐫 𝐦𝐲 *Fast response times and 24/7 availability for status updates *Flawless grammar, clear written communication, and polite voice manner *Ability to work independently with minimal supervision *Reducing response time. 𝐓𝐢𝐦𝐞 𝐙𝐨𝐧𝐞 𝐅𝐫𝐢𝐞𝐧𝐝𝐥𝐲 I’ve worked exclusively with clients in the US, Uk and Canada for the past 5 years. Whether you need support during peak hours, graveyard shifts, or weekend coverage, I’m available and ready to align with your schedule.