Gerald Joseph A.

Hello! I’ve been a top-performing Lead generator in B2B/B2C and a Rock Star Cold Caller in real estate and am open to taking on appointment setting for other campaigns, such as insurance and medical apps. Since 2014, I’ve also provided support in customer service, billing, technical assistance, and sales. Additionally, I’ve been working as a virtual assistant since 2020 and continue to do so. Feel free to check out my experience below, and let’s connect for a chat! Job Experiences: Real Estate Lead Generation | Cold Calling | Appointment setting Main Task: - Real Estate Cold calling Additional Administrative Tasks in G Suite: - Email Management - Onboarding Agents - Offboarding Agents - Acquaintance with Social Media Ads on Facebook and Google -Proficiency in KW Command and generating weekly reports through database management. - Customer Support & Billing Services, and Technical Web-Based Network Configuration CRM: - Sales Force - Oracle - Clarify - Seibel - Go High Level - Podio - Brivity Platform Real Estate - KW Comand - Bright MLS Real Estate Dialer: - Mojo - Boomtown - Call Tools --------------------- AT&T Billing and Sales | Call Center Agent | Customer Service Representative June 2019 - October 2020 TASK: - Receiving Inbound Calls - Sales Pitch - Billing Assistance Tools Used: Genesis Soft Phone Customer Assist Tools Microsoft Excel Word Microsoft Excel Power Point ---------------------- Netgear | Linksys - Technical Support Specialist | Call Center Agent| Customer Support Billing and Sales Representative (November 2014 - October 2017) TASK: - Receiving Inbound Calls - Technical Assistance procedure - Data and Network Configuration including Third Party Devices - Upselling Tools Used: Sales Force FRED CRM Avaya Phone Customer Assist Tools Microsoft Excel Word Microsoft Excel Powerpoint