Rizza S.

I leverage my abilities in customer service, administrative support, data entry, and record management to maintain streamlined operations and services. My experience collaborating with international teams allows me to bridge communication barriers, build positive cross-functional relationships, and provide superior customer experiences. I hope to utilize these areas of skills and experience in any role supporting the goals and activities of the company. Throughout my career, I have been in the customer service industry where I acquired my expertise in providing the highest quality of customer support through phone, email, chat, and in person. My functions also include aiding in business development, issue resolution, maintaining and updating customer records, handling customer complaints, generating sales leads, and identifying and assessing customer needs to achieve satisfaction. I have also managed administrative functions such as business correspondence and team collaboration, data entry, online research, assisting with travel arrangements, creating presentations and spreadsheets, order processes, data reporting, and calendaring & scheduling. I apply exceptional attention to detail to ensure accuracy, excellence, and efficiency in operational processes. These cross-functional experiences helped me develop my managerial and administrative skills that enable me to understand multiple viewpoints and communicate effectively to inform decision making and strategic direction. Communication and collaboration are key factors that lead to more innovation, efficient processes, and increased success. No matter what the industry, I take extra care to build intentional relationships with coworkers as well as the clients I serve. Collaborating with diverse teams enabled me to build strong relationships, support professional growth, and drive operational success. No matter what the industry or project, I am able to apply my broad experience in international business and operational functions to support long-term organizational and individual project success. I look forward to discussing how my skills and knowledge would benefit your company.