Carla T.
Social Media NERD | A+ Creative VA | Customer Service PRO | Canva WIZ
Need someone to upscale your business? ๐ฅ 5 years of Expertise in Social Media ๐ผ 5 years as Virtual Assistant ๐ช 18 years in Customer Service Let's discuss how I can help you ๐๐๐ 1๏ธโฃ ๐๐๐๐๐๐ผ๐ ๐ผ๐๐๐๐๐๐ผ๐๐ I'm skilled at admin tasks such as email management, setting up calendars, and organizing documents. I'm aiming to make you and your team more productive by using: โช๏ธ Slack โช๏ธ Asana โช๏ธ Trello โช๏ธ ClickUp โช๏ธ Zoom โช๏ธ Microsoft Teams 2๏ธโฃ ๐พ๐๐๐๐๐๐๐ ๐๐๐๐๐๐พ๐ Here's what I bring to the table: Swift responses via chat and email, issue resolution, guiding users on specific features, thorough problem analysis, and proactive suggestions for product or service improvement. I am an expert on the following: โช๏ธ Zendesk โช๏ธ Shopify โช๏ธ Pipedrive โช๏ธ Helpscout โช๏ธ Intercom โช๏ธ Stripe 3๏ธโฃ ๐๐๐พ๐๐ผ๐ ๐๐๐ฟ๐๐ผ ๐๐ผ๐๐ผ๐๐๐๐๐๐ I specialize in creating engaging content across platforms, scheduling posts, and analyzing metrics. With proven experience, I'll boost your brand's presence and interaction through the following apps and tools: โช๏ธ Facebook โช๏ธ Instagram โช๏ธ Tiktok โช๏ธ Meta Ads โช๏ธ Canva โช๏ธ ChatGPT โช๏ธ Capcut โช๏ธ Later 4๏ธโฃ ๐๐๐ผ๐ ๐๐ผ๐๐ผ๐๐๐ I lead by example, motivating and guiding the team toward common goals with strong leadership and clear communication. I solve problems, make informed decisions, and ensure smooth operations and successful outcomes at all times. โช๏ธ Gmail โช๏ธ Google Workspace โช๏ธ Google Docs โช๏ธ Microsoft 365 โช๏ธ Dropbox โช๏ธ Hubspot ๐ If you are ready to team up for success, here are the next steps: ๐จ Send me a personalized Upwork message ๐ข Click the green "๐ฆ๐ฐ๐ต๐ฒ๐ฑ๐๐น๐ฒ ๐ฎ ๐ ๐ฒ๐ฒ๐๐ถ๐ป๐ด" button ๐ฏ Choose one for 30 mins and I'll confirm a timeslot ๐๐: ๐๐ค๐ช'๐ง๐ ๐ก๐ค๐จ๐๐ฃ๐ ๐ฉ๐๐ข๐ ๐ฃ๐ค๐ฉ ๐๐๐ก๐๐๐๐ฉ๐๐ฃ๐ ๐๐ก๐ก ๐ฉ๐๐ ๐จ๐ฉ๐ช๐๐ ๐ฉ๐๐๐ฉ ๐ ๐๐๐ฃ ๐๐ค ๐๐ค๐ง ๐ฎ๐ค๐ช! *๐ฌ๐๐ฃ๐ *