Jhesel V.

Experienced Business Operations Analyst and Virtual Assistant I bring 7 years of diverse experience in business operations management and virtual assistance, with a robust focus on project management, contract management, and data analysis. My career has been marked by deep expertise in contract and operations management, data analytics, data management, business operations, and process improvement. I excel in collaborative environments, seamlessly working with cross-functional teams to ensure operational and service excellence. Technical Skills Project Management Tools: Proficient in Asana, Trello, Monday.com, Jira, and ClickUp CRM/Analytical Tools: Skilled in Salesforce, Microsoft Excel, Google Workspace, Data Studio, Google Sheets, PowerBI, Zoho, Hubspot, Streak Professional Summary Project Management: Proven track record of managing projects from inception to completion, ensuring timelines and objectives are met. Contract Management: Demonstrated proficiency in handling diverse contracts, ensuring compliance, and optimizing contractual processes. Client Intake: Proficient in managing client onboarding processes, ensuring a smooth and positive experience. Business Process Improvement: Expertise in identifying areas for improvement and implementing streamlined processes for increased efficiency. Operational Management: Strong background in overseeing day-to-day operations, ensuring seamless workflows. Administrative Support: Adept at handling day-to-day administrative tasks, scheduling, and correspondence. E-commerce Reporting: Generate detailed reports on e-commerce metrics, analyze sales data, track inventory levels, and provide insights to optimize online sales performance. Competitive Analysis: Analyzed market trends and competitor strategies to provide actionable insights that inform business decisions. Data Analytics: Extensive experience in data analysis, providing actionable insights to drive strategic decision-making. Dashboard and Reporting: Experienced in creating and maintaining dashboards for tracking key performance indicators (KPIs) and reporting to stakeholders. How I Work I am a self-motivated professional fueled by a passion for innovation and a knack for overcoming challenges. I thrive on continuous improvement and am always eager to acquire new skills. My work is characterized by detail-oriented precision and strong organizational skills, which allow me to handle multiple projects simultaneously and meet deadlines without compromising quality. As a storyteller with strong communication skills, I deliver clear and impactful presentations. I am comfortable working independently but enjoy being part of a motivated team of smart and dedicated individuals.