Ross V.

I am a senior, highly skilled Process Engineer and software developer with 30 years' experience. Since 1991 I have worked predominantly as a process engineer and business analyst, specifically developing process architectures, methodologies, and tools that enable supporting IT solutions of significant quantifiable value to organisations. I am skilled and experienced in: • Automation Anywhere Certified Advanced RPA Professional (A2019) • Business and systems analysis and design • Database design • Development (Java, Visual Basic, Clipper, C++, SQL Server, MSAccess, SQL) • Process reengineering and the development of related enabling technologies • Process methodologies and tool implementation • Business and process architecture definition • Business case development I have extensive project experience, have managed business units performing Process Management, and, for the past ten years, have been a management consultant to clients in different industries. DEVELOPMENT • I designed and developed a pharmacy-Medical Aid claim reconciliation application for a client, which automated the reconciliation of claims by a pharmacy to a medical aid by matching the claims to the remittance advices provided by the Medical Aid. This was developed using Visual Basic and SQL Server. • I designed and developed an application for a client which calculates the monthly commission payable to employees by extracting the information from the accounting system. This application was developed using VB.Net, Microsoft Access, and Sage Evolution. It is still in use today. • I designed and developed an app for Android phones which assisted users in identifying business calls and producing a list of business-related calls monthly to claim / bill business-related calls. At the end of the call, the app would prompt the user to indicate whether the call was business or private. PUBLICATIONS I have published and presented two papers at international conferences related to business process modeling: • Veitch, R. and L. F. Seymour (2017). Business Process Model Reuse In A Multi-Channel/MultiProduct Environment–Problem Identification And Tentative Design. The 11th Mediterranean Conference on Information Systems (MCIS). AIS • Veitch R.S., Seymour L.F. (2019) Measuring Business Process Model Reuse in a Process Repository. In: Di Francescomarino C., Dijkman R., Zdun U. (eds) Business Process Management Workshops. BPM 2019. Lecture Notes in Business Information Processing, vol 362. Springer OTHER • I am the co-author and publisher of two books (published in 1997 & 1998) describing activities for children in the Johannesburg area: “101 Things to do with children in 702Land” (1997) and “Discovering 702Land” (1998). The 1997 edition became No. 1 in the non-fiction category for several weeks. 702 is a local community radio station.