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Chathura A.
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Chathura A.

Customer Support Professional | Email & Chat

Offering support in the Email and Chat departments and have experience in handling customers from different areas such as the U.S.A, UK, Italy, Middle East, and Asia. Well-versed in the e-commerce industry and willing to offer services for any other company that requires support. Experienced in; - Zendesk - Help Scout - Freshdesk - Shopify - Monday - Zopim - Slack / Skype / Meet - NapoleonCat / HootSuite - Social Media Platforms

🇱🇰Colombo, Sri Lanka$10/hr100% JSS3.27 (3)Since Feb 2021

Earnings and projects

MRR
$1.2k

Last 6 months ÷ 6

World#41,859 / 412k
🇱🇰Country#109 / 1,581
Revenue, last 30 days
$1.4k

Last 6 months: $7k

World#30,745 / 412k
🇱🇰Country#88 / 1,581
Total earnings
$26k

Billed in all: $28k

World#120,470 / 412k
🇱🇰Country#383 / 1,581
Per project
$5.2k

$7k in the last 6 months

World#33,274 / 412k
🇱🇰Country#72 / 1,581
Projects, last 6 months
1
0% fixed100% hourly
World#128,092 / 412k
🇱🇰Country#568 / 1,581
Projects in all
5
20% fixed80% hourly
World#266,042 / 412k
🇱🇰Country#1,229 / 1,581

Earnings, last 30 days

$28k+$1.4k earned in the last 30 daysBilled in all, before Upwork's fee · drag across the chart to see what was earned in any stretch
$26k$27k$28k$29kOct 8Oct 23Nov 7

Skill rankings: Top 7% in English

Ranked by MRR among everyone on Upwork with the skill.

  1. #45WhatsApp472 freelancers · 🇱🇰 #1Top 10%
  2. #86Customer Service Training470 freelancers · 🇱🇰 #1Top 18%
  3. #114Chat & Messaging Software924 freelancers · 🇱🇰 #1Top 12%
  4. #258Ticketing System1,296 freelancers · 🇱🇰 #1Top 20%
  5. #260Freshdesk1,321 freelancers · 🇱🇰 #2Top 20%
  6. #315Communication Etiquette1,807 freelancers · 🇱🇰 #1Top 17%
  7. #504Order Tracking2,668 freelancers · 🇱🇰 #1Top 19%
  8. #1,148Zendesk5,908 freelancers · 🇱🇰 #4Top 19%