Marjorie Anne S.

🏆 100% Job Success | ⭐ Top Rated Plus | 🕰️ 17K+ Hours Logged
 Executive Assistant | Customer Service Specialist | Director of Property & Airbnb Management Hello, and thank you for visiting my profile! I’m an experienced Executive Assistant and Customer Service Professional with over 17,000 hours logged on Upwork and a strong record of supporting C-level executives and managing fast-paced, high-volume operations. I also bring extensive experience as a Director of Property and Airbnb Management, overseeing day-to-day operations, guest communication, vendor coordination, maintenance schedules, and ensuring seamless experiences across multiple properties. Known for my proactive mindset, attention to detail, and strong communication skills, I excel at keeping executives and teams organized, efficient, and focused. Whether I’m managing executive calendars or coordinating turnover logistics for short-term rentals, I bring a solution-oriented and dependable approach to every task. Core Skills & Expertise: • Executive & Administrative Support • Complex Calendar, Travel & Inbox Management • Property & Airbnb Operations Management • Vendor & Team Coordination • Customer Support & Conflict Resolution • Document Creation & Process Optimization • Tools: G Suite, Microsoft Office, Slack, Trello, QuickBooks, Airbnb Highlights of My Work: • Managed day-to-day operations for multiple Airbnb properties, including messaging guests, handling bookings, scheduling cleaners, and coordinating maintenance. • Acted as a key partner to executives, handling communications, prioritizing tasks, and ensuring productivity. • Maintained high guest and client satisfaction through clear communication, quick problem-solving, and attention to detail. With a commitment to quality service and a passion for delivering results, I’m here to help you streamline your operations, manage your workload, and keep everything running smoothly. Let’s connect! I’d love to support your success!