Christine Joy N.

I have been in this industry for over 10 years now. I predominantly handled healthcare accounts. I possess extensive knowledge regarding insurance policies. I collaborated with Arriva Medical, where my responsibilities included contacting patients for DME supply refills and promoting ancillary products. I also work at Cardinal Health, in the billing department. My responsibilities included verifying prescriptions, entering ICD codes, and reviewing insurance information. Subsequently, I worked as an appointment setter for the past 5 years, during which I had to assess patients prior to referring them to licensed agents. I comprehend ICD-10 coding, medical terminology, and insurance expertise. I possess the skill to examine data and detect mistakes. I possess excellent communication abilities to engage with patients, healthcare providers, and insurance firms. I am also capable of recognizing and addressing problems. I pay close attention to details as well. Furthermore, I am an expert on- Scheduling appointments Creating Presentation Providing Customer Service Handling rude customers easily Travel management Organization Skill Updating Database Problem Solving Orientation Planning Writing Content Computer Proficiency