Keannu C.

Customer Support Expert | Chat, Email & Phone | 6 Yrs Experience

Hi, I’m Keannu! I bring 7 years of solid experience in customer service and virtual assistance, working with top global brands in eCommerce, telecommunications, and SaaS. I specialize in: ✅ Multi-channel support – Email, Chat, and Phone ✅ Tools: Gorgias, Slack, Amazon, ✅ Order processing, refunds, escalation handling, product support ✅ Customer retention and satisfaction (CSAT 95%+) I’m dedicated to providing fast, friendly, and accurate service that builds loyalty and increases customer satisfaction. Let’s grow your brand together!