Roselle Mae S.
Customer Support VA | Chat, Email & Admin Support
Customers need answers. Tasks need follow-up. Details can’t get missed. That’s where I come in. I have BPO experience supporting food delivery, technology, and healthcare accounts, helping customers through voice and chat while handling billing, account concerns, refunds, order issues, troubleshooting, and documentation. I can help with: 💬 Customer Support - Voice, Chat & Email 📋 Admin Support & Data Entry 🧾 Billing, Refunds & Account Updates 🔎 Troubleshooting & Problem Solving 📁 Documentation & Record Keeping I’m organized, easy to work with, quick to learn new systems, and I don’t wait around when something needs to be followed up. Need someone who can take care of your customers while keeping the details under control? Send me a message.
Earnings and projects
Last 6 months ÷ 6
Read daily since Oct 20, under 30 days
Billed in all: $1,353$1.4k
$1.3k in the last 6 months
Earnings, last 30 days
Tracked from Oct 20, 2026.
Skill rankings: Top 28% in Microsoft Excel
Ranked by MRR among everyone on Upwork with the skill.
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- #422Documentation1,320 freelancers · 🇵🇭 #128Top 32%🇵🇭#128 of 306
- #529Troubleshooting1,460 freelancers · 🇵🇭 #188Top 36%🇵🇭#188 of 483
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- #1,988Phone Support5,089 freelancers · 🇵🇭 #1,028Top 39%🇵🇭#1,028 of 2,568
- #2,391Communications7,670 freelancers · 🇵🇭 #826Top 31%🇵🇭#826 of 2,320