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Roselle Mae S.
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Roselle Mae S.

Customer Support VA | Chat, Email & Admin Support

Customers need answers. Tasks need follow-up. Details can’t get missed. That’s where I come in. I have BPO experience supporting food delivery, technology, and healthcare accounts, helping customers through voice and chat while handling billing, account concerns, refunds, order issues, troubleshooting, and documentation. I can help with: 💬 Customer Support - Voice, Chat & Email 📋 Admin Support & Data Entry 🧾 Billing, Refunds & Account Updates 🔎 Troubleshooting & Problem Solving 📁 Documentation & Record Keeping I’m organized, easy to work with, quick to learn new systems, and I don’t wait around when something needs to be followed up. Need someone who can take care of your customers while keeping the details under control? Send me a message.

🇵🇭Mandaue City, Philippines$6/hr100% JSS5.00 (1)Since Feb 2021

Earnings and projects

MRR
$219

Last 6 months ÷ 6

World#110,147 / 412k
🇵🇭Country#19,570 / 56.3k
Revenue, last 30 days
—

Read daily since Oct 20, under 30 days

Total earnings
$1.3k

Billed in all: $1.4k

World#368,750 / 412k
🇵🇭Country#52,521 / 56.3k
Per project
$671

$1.3k in the last 6 months

World#156,374 / 412k
🇵🇭Country#26,104 / 56.3k
Projects, last 6 months
1
0% fixed100% hourly
World#128,092 / 412k
🇵🇭Country#14,297 / 56.3k
Projects in all
2
50% fixed50% hourly
World#328,886 / 412k
🇵🇭Country#36,738 / 56.3k

Earnings, last 30 days

$1.4k+$312 earned since Oct 20Billed in all, before Upwork's fee · drag across the chart to see what was earned in any stretch
$1.0k$1.2k$1.4kOct 20Oct 29Nov 7

Tracked from Oct 20, 2026.

Skill rankings: Top 28% in Microsoft Excel

Ranked by MRR among everyone on Upwork with the skill.

  1. #18A2Billing60 freelancers · 🇵🇭 #11Top 30%
  2. #395Helpdesk1,033 freelancers · 🇵🇭 #174Top 38%
  3. #422Documentation1,320 freelancers · 🇵🇭 #128Top 32%
  4. #529Troubleshooting1,460 freelancers · 🇵🇭 #188Top 36%
  5. #900ClickUp2,407 freelancers · 🇵🇭 #173Top 37%
  6. #1,095Order Processing2,648 freelancers · 🇵🇭 #722Top 41%
  7. #1,988Phone Support5,089 freelancers · 🇵🇭 #1,028Top 39%
  8. #2,391Communications7,670 freelancers · 🇵🇭 #826Top 31%