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Grace J.

Grace J.

Virtual Assistant | Business Development, Customer Success & Project M

I am a highly skilled Sales, Customer Success, and Project Management Expert with over 8 years of experience driving business growth and delivering seamless execution across industries. I specialize in promoting IT solutions, building lasting client relationships, and managing complex projects with precision and efficiency. My expertise lies in identifying customer needs, delivering tailored solutions, and exceeding expectations through strategic planning and execution. I have a strong foundation in market analysis, digital marketing, and technical sales, allowing me to combine innovative problem-solving with exceptional communication and negotiation skills. As a results-driven professional, I excel at stakeholder management, leading cross-functional teams, and developing strategic roadmaps to achieve business objectives. Whether it's managing technical projects, enhancing customer success strategies, or driving sales growth, I am dedicated to delivering outstanding results and fostering long-term partnerships.

🇲🇼Blantyre, Malawi$15/hr90% JSS3.96 (4)Since Feb 2021

Earnings and projects

MRR
$659

Last 6 months ÷ 6

World#66,331 / 412k
🇲🇼Country#3 / 64
Revenue, last 30 days
$840

Last 6 months: $4k

World#48,205 / 412k
🇲🇼Country#4 / 64
Total earnings
$6.1k

Billed in all: $6.4k

World#237,407 / 412k
🇲🇼Country#26 / 64
Per project
$1.2k

$4k in the last 6 months

World#108,813 / 412k
🇲🇼Country#8 / 64
Projects, last 6 months
1

Across 2 contracts

0% fixed100% hourly
World#128,092 / 412k
🇲🇼Country#21 / 64
Projects in all
5
20% fixed80% hourly
World#266,042 / 412k
🇲🇼Country#50 / 64

Earnings, last 30 days

$6.4k+$840 earned in the last 30 daysBilled in all, before Upwork's fee · drag across the chart to see what was earned in any stretch
$5.5k$6.0k$6.5kOct 8Oct 23Nov 7

Skill rankings: Top 12% in Internet Survey

Ranked by MRR among everyone on Upwork with the skill.

  1. #25Internet Survey208 freelancers · 🇲🇼 #1Top 12%
  2. #80IT Project Management469 freelancers · 🇲🇼 #1Top 17%
  3. #256Competitive Analysis1,472 freelancers · 🇲🇼 #1Top 17%
  4. #340Business Writing2,455 freelancers · 🇲🇼 #1Top 14%
  5. #555Business Analysis3,603 freelancers · 🇲🇼 #1Top 15%
  6. #1,022Microsoft PowerPoint7,120 freelancers · 🇲🇼 #1Top 14%
  7. #1,256Market Research8,409 freelancers · 🇲🇼 #1Top 15%
  8. #2,461Data Analysis14,624 freelancers · 🇲🇼 #1Top 17%