Sven O.

With over 24 years of experience in the IT industry, I’ve had the opportunity to support a wide range of clients across many industries, delivering dependable, high-quality service every time. My approach combines deep technical knowledge, a strong work ethic, and a relentless commitment to client satisfaction. I specialize in providing 5-star IT services that help businesses thrive—no matter their size or complexity. Technical Support & Service Delivery: I’ve handled all types of support: over the phone, desk-side, remote desktop, email, and take-and-return services. My flexibility and clear communication ensure that clients get the help they need, how they need it. My Core Specialties Include: • Email & Website Migrations G-Suite/Google Workspace, Exchange, Webmail, DNS, content, and contact list migrations. I’ll even help you set up devices post-migration. • Website Platforms WordPress, Weebly, Wix, Shopify, and more. Whether you’re building from scratch or troubleshooting quirky issues, I’ve got you covered. • Point-of-Sale Systems Setup and support for terminals, servers, printers, bump bars, order displays, and touchscreen systems. • A/V Systems Menu boards (indoor/outdoor), video walls, security DVRs—complete setup, cabling, networking, and troubleshooting. • Networking Services From rack to cash wrap. Experience with Cisco and other brands, switch installs, router setups, cutovers, and full-stack OSI troubleshooting. • Voice Services VOIP, digital, telco migrations (Avaya, NEC, Cisco). Skilled with phone system hardware and 66/110 block configurations. • Software Expertise My software knowledge is extensive and diverse. If I applied, I’m confident I know it—and if you want to quiz me, go for it. About Me: I dove into the gig economy over four years ago and haven’t looked back. The flexibility suits me perfectly and allows me to deliver the best version of myself to my clients—while also spending more time with my family. My journey in tech started young—at age 8, with an old 286 running OS/2. I was hooked. By 16, I was doing phone tech support for an ISP. From there, I supported clients for major ISPs (Windstream, Ameritech, Brighthouse), worked hardware support for Dell and Gateway, and joined a network operations center at a growing ISP, learning everything I could before branching out on my own. While I’ve taken on long-term contracts from time to time, I’ve been a freelancer in some form for most of my career—and I wouldn’t have it any other way. I take pride in the work I do because I take pride in who I am. You can count on me to bring professionalism, technical expertise, and integrity to every job I take.