Rishabh S.

I have 8+ years of experience delivering Zoho-based business automation and helping businesses turn complex, manual operations into scalable, automated systems. I’m the founder of Cloud Universe, where I design and implement end-to-end Zoho solutions across sales, marketing, customer support, finance, and operations. ⭐ Zoho Solutions I Deliver Zoho CRM * Complete CRM implementation, customization & optimization * Custom modules, pipelines, lead scoring & blueprints * Workflows, approvals, assignment rules & automation * CRM audits, data migration, cleanup & optimization Zoho One Ecosystem End-to-end implementation and integration of: Zoho CRM, Books, Desk, Campaigns, Analytics, Creator, Flow, SalesIQ, Bookings, Projects, Inventory, People and Sign. Automation & AI Workflows * Lead assignment & prioritization * Automated Email, WhatsApp & SMS follow-ups * AI-based call insights and CRM updates * Proposal and communication automation * Business process automation using Deluge, APIs and Zoho Flow Integrations I build reliable integrations between Zoho and: * Shopify & WooCommerce * QuickBooks & Xero * WhatsApp & telephony platforms * Payment gateways * LMS, ERP and marketing platforms * Custom third-party applications using APIs Zoho Books & Finance * Invoicing & payment automation * Payment links * Recurring billing * Automated payment reminders * CRM ↔ Books integration Zoho Desk * Multi-channel customer support * Ticket automation * SLA management * CRM & Desk integration Zoho Analytics * Sales & marketing dashboards * Revenue & finance reporting * Operational KPIs * Automated management dashboards Zoho Creator * Custom business applications * Customer & partner portals * Internal applications * CRM-integrated workflows and portals Why Cloud Universe? ✔ 8+ years of hands-on Zoho experience ✔ End-to-end implementation, customization, testing & deployment ✔ Business-first approach — not just tool configuration ✔ Clean, scalable system architecture ✔ Dedicated communication and weekly progress updates ✔ Post-launch support and optimization Our focus is simple: build Zoho systems that solve real business problems, reduce manual work, and scale with your business. If you’re looking for a Zoho expert to design, automate, integrate, or optimize your business processes, let’s connect.