Michael G.

IT Support Specialist | Azure Administrator | System Administrator

A seasoned IT Specialist with 6+ years of experience leveraging expertise in Azure, M365, and cloud technologies to optimize business processes and drive client success. Highlights: Problem-solver and strategist: Successfully implemented solutions that increased client deliverables by 100% and saved companies like Dangote Industries $500,000. Technical pro: Proven experience with Microsoft Azure, Active Directory, M365, PowerShell, Teams, and various cloud technologies. Leadership and training: Delivered enterprise training to 1500+ users, managed teams exceeding targets, and led projects improving email security and performance. Client-focused: Achieved 100% client retention at Tek Experts with proactive and effective solutions. Volunteer commitment: Currently volunteers as IT Manager at Gurugeeks Royalty Limited, demonstrating dedication to community impact. Key Skills: System Administration Microsoft Azure Administration IT Support Backup Management System Optimization Business Process Optimization Technical Training & Team Management Client Success Management Active Directory, Azure, M365, & Cloud Technologies Infrastructure Optimization & Process Automation Technologies: Datto Cove Backup Managent ImmyBot IT Glue Halo Azure Google workspace Nable Server Management (ILO, IPM,DRAC)