Regine M.
Customer Service I Data Entry I Remote Bookkeeper I E-Commerce
Hello! Thank you for visiting my page. I’m Regine, a customer service expert with over 7 years of experience. Throughout my career, I’ve refined my communication skills and developed a strong ability to resolve complex customer inquiries. I am proficient in managing multiple and intricate issues across various platforms, including chat, email, and ticketing systems, ensuring a seamless experience for customers. Here are some of my core skills as a customer service professional: - Strong English proficiency (both spoken and written) - Professional phone etiquette - Expert email handling - Live chat support - Order taking and processing - Setting up new accounts - Focus on customer satisfaction and retention If you are looking for a highly motivated, solution-oriented, and professional customer service representative, look no further! I’m the one you need since my highest priority is solving any types of inquiry and helping customers at my best.
Earnings and projects
Last 6 months ÷ 6
Last 6 months: $7.3k
Billed in all: $59,513$60k
$3.6k in the last 6 months
Across 4 contracts
Earnings, last 30 days
Skill rankings: Top 7% in English
Ranked by MRR among everyone on Upwork with the skill.
- #303Order Fulfillment1,928 freelancers · 🇵🇭 #223Top 16%🇵🇭#223 of 1,262
- #363Product Knowledge2,128 freelancers · 🇵🇭 #220Top 17%🇵🇭#220 of 1,267
- #487Order Tracking2,668 freelancers · 🇵🇭 #339Top 18%🇵🇭#339 of 1,731
- #1,211English17,148 freelancers · 🇵🇭 #228Top 7%🇵🇭#228 of 1,895
- #1,857Email Communication14,123 freelancers · 🇵🇭 #1,041Top 13%🇵🇭#1,041 of 6,862
- #2,267Email Support14,954 freelancers · 🇵🇭 #1,377Top 15%🇵🇭#1,377 of 8,734
- #2,907Customer Support20,101 freelancers · 🇵🇭 #1,452Top 14%🇵🇭#1,452 of 9,123
- #5,099Data Entry53,630 freelancers · 🇵🇭 #2,530Top 10%🇵🇭#2,530 of 21,670