Nelson Jr M.

Are you searching for a highly skilled, reliable, and detail-oriented professional to support your business operations? Look no further. I bring over 5 years of hands-on experience in Property Management, Accounting & Bookkeeping, and Customer Support, helping businesses and clients streamline operations, maximize revenue, and enhance customer satisfaction. ✔️ Property Management (STR/MTR/LTR): Experienced in managing short-term, mid-term, and long-term rentals—handling listings, guest communication, maintenance coordination, lease administration, and occupancy optimization. Proficient in Airbnb, VRBO, and other booking platforms. ✔️ Accounting & Bookkeeping: Skilled in financial reporting, accounts reconciliation, QuickBooks, and expense tracking. I ensure accurate record-keeping and timely reporting to support better financial decisions. ✔️ Customer Service & Admin Support: Proven ability to handle customer inquiries, resolve escalations, and provide top-tier virtual assistance. Strong in email/chat support, CRM tools, and maintaining excellent client relationships. 🔑 Core Strengths: Attention to detail & problem-solving mindset Strong written and verbal communication Tech-savvy with experience in property tech and accounting software Reliable, proactive, and goal-driven 📌 Open to: Virtual Assistant roles, STR/MTR Property Management, Customer Support, Accounting & Admin roles. Let’s connect and discuss how I can help you drive efficiency, satisfaction, and success across your business operations.