Argha D.

Top Rated Operations Associate & Programs Manager (100% JSS) | AI Automation - Make, n8n | Systems, Support & Workflow Optimization You shouldn’t have to manage the person who is supposed to be managing your operations. I’m a Top Rated freelancer (100% JSS) with 4+ years supporting a US-based team, handling operations, support workflows, and day-to-day execution reliably. I’m usually brought in when things start getting messy — too many tools, too much manual work, or too many moving parts. I step in, take ownership, and make sure everything runs smoothly without constant follow-ups. ⚙️ Operations & Execution • Customer support (Freshdesk, Slack, email) • Workflow coordination, research, and execution • Zoom logistics & multi-timezone scheduling • Working with internal tools and systems 🤖 Automation & Efficiency I help reduce manual work by setting up simple but effective automations using Make and n8n. Automating lead capture and follow-ups Connecting tools to remove repetitive tasks Using AI to summarize, organize, and speed up workflows Typical impact of AI Automation: Save 5–15+ hours/week Improve response time by 30–50% Faster handling of leads and support requests ⭐ What clients say: “Super reliable and responsive — expanding his role” “Always on time and tests everything in advance” “A great asset to our workflow” "A clear communicator" If you need someone reliable who can handle operations properly and gradually improve your systems, Let's talk.