Hannah Faye F.

Project Coordinator | Billing & Invoicing | Operations & Admin Support

I am a detail-oriented Project & Service Coordinator with hands-on experience supporting large-scale commercial and government clients at Schneider Electric, one of the world’s leading energy management and automation companies. I’ve worked with high-volume accounts, complex billing structures, and fast-paced project environments—delivering accuracy, organization, and process improvements every step of the way. I supported the largest Digital Buildings branch (NY/NJ), where I played a key role in cleaning up aging invoices and closing out long-standing work orders for major clients such as PSEG, MTA, Columbia University, Staten Island Transit Authority (STA), and Borough of Manhattan Community College. My work directly contributed to improved cash flow and stronger client relationships, earning me Coordinator of the Year recognition. As Project Coordinator at Urban Energy Group, I supported projects in Washington, handling parts, quoting projects/retrofitting, ordering, billing, and full invoicing cycles from project start to closeout Beyond billing and invoicing, I also: • Assisted and streamlined technician time entry, improving accuracy, reducing errors, and speeding up submission timelines • Coordinated closely with technicians, project managers, and finance teams to resolve discrepancies efficiently I’m known for being highly organized, proactive, and process-driven. I don’t just follow procedure, I look for ways to make systems better, reduce backlogs, and help teams work more efficiently. What I can help you with: • Project coordination & administrative support • Billing, invoicing, and aging AR cleanup • Work order management & closeouts • Time entry support & process improvement • Parts ordering & documentation tracking • Data accuracy, reporting, and follow-ups I’m happy to start with a short trial or sample task so you can see how I work before committing long-term.