Mirco D.

Virtual Assistant | Italian Translation, Admin Support, Social Media

Ciao! I'm Mirco, a bilingual (Italian/English/Tagalog) professional with enterprise-level SAP experience AND the versatility of a full-service virtual assistant. Whether you need someone who understands SAP HCM, SuccessFactors, or Cornerstone On Demand, or just needs polished content, automation, and design, I bring both worlds together. I've contributed to SAP go-lives for Leonardo (2025), supported Generali's learning platform, and led bilingual SAP teams at Accenture, while simultaneously running freelance VA, design, and social media projects. That combination is rare. What I Offer: 🇮🇹 Italian Bilingual Services Translation, transcription, cultural consulting, voice recordings (ElevenLabs/HeyGen), Italian copywriting, and bridging communication between Italian and English-speaking clients or teams. 🖥️ SAP & Tech Consulting Support SAP HCM, SuccessFactors, Cornerstone On Demand (Core CSX Specialist + Learning CSX Expert certified), ABAP support, KPI reporting, ServiceNow ticketing, and learning platform configuration. 📋 Virtual Assistance & Operations Inbox/calendar management, data entry, research, customer support, lead generation. Proficient in ClickUp, Trello, Google Workspace, and Microsoft 365. 📱 Social Media Management Content scheduling, caption writing, hashtag research, community management, analytics via Metricool and Social Blade. Managed LinkedIn, Meta, and TikTok for clients. 🎨 Graphic & Website Design Social media graphics, branded templates, marketing materials, and web design using Canva, Adobe Creative Suite, Wix, WordPress, and Squarespace. ⚙️ Automation & AI Workflow automation via Zapier, Make, ManyChat, and GoHighLevel. AI-assisted content using ChatGPT, Claude, and Gemini. Why Clients Choose Me: → Enterprise SAP background + freelance agility, most VAs have neither → Fluent Italian opens doors to European and Italian-market clients → 100% Job Success with five-star reviews → Certified in Cornerstone On Demand (3 certifications) → Every deadline met, proactive communication always If you need someone bilingual, technically grounded, and creatively capable, I'm the rare hire that covers all three. Send me a message and let's talk.