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Jeremy M.
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Jeremy M.

Virtual Assistant | Customer Service Support

Hello! I’m a dedicated and results-driven Customer Service Representative with over 7 years of experience in the BPO industry. My background has equipped me with the skills and knowledge to consistently deliver top-notch support and ensure customer satisfaction across various channels — including inbound/outbound calls, email, and chat support. What I Offer: Proficiency in handling diverse customer service tasks Flexibility to work rotating shifts and holidays Strong problem-solving skills and attention to detail Commitment to helping businesses grow by ensuring excellent customer interactions Customer satisfaction isn’t just a responsibility for me — it’s a passion. I take pride in my "get the job done" attitude, which helps me maintain both high productivity and a healthy work-life balance. I'm eager to take on any task that supports your business goals and am always ready to go the extra mile. Let’s work together to build lasting customer relationships and drive your company’s success!

🇵🇭Valenzuela, Philippines$6/hr100% JSS5.00 (4)Since Mar 2021

Earnings and projects

MRR
$1.1k

Last 6 months ÷ 6

World#44,909 / 412k
🇵🇭Country#8,065 / 56.3k
Revenue, last 30 days
$1k

Last 6 months: $6.5k

World#41,440 / 412k
🇵🇭Country#8,224 / 56.3k
Total earnings
$59k

Billed in all: $61k

World#66,564 / 412k
🇵🇭Country#10,207 / 56.3k
Per project
$20k

$3.2k in the last 6 months

World#6,192 / 412k
🇵🇭Country#1,198 / 56.3k
Projects, last 6 months
2
0% fixed100% hourly
World#88,918 / 412k
🇵🇭Country#8,168 / 56.3k
Projects in all
3

Across 8 contracts

0% fixed100% hourly
World#304,140 / 412k
🇵🇭Country#31,917 / 56.3k

Earnings, last 30 days

$60.9k+$1k earned in the last 30 daysBilled in all, before Upwork's fee · drag across the chart to see what was earned in any stretch
$59k$60k$61kOct 8Oct 23Nov 7

Skill rankings: Top 9% in Typing

Ranked by MRR among everyone on Upwork with the skill.

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  2. #346Order Fulfillment1,928 freelancers · 🇵🇭 #257Top 18%
  3. #440Typing5,170 freelancers · 🇵🇭 #210Top 9%
  4. #545Order Tracking2,668 freelancers · 🇵🇭 #382Top 20%
  5. #1,105Microsoft Word12,572 freelancers · 🇵🇭 #470Top 9%
  6. #1,256Zendesk5,908 freelancers · 🇵🇭 #681Top 21%
  7. #2,072Online Chat Support11,527 freelancers · 🇵🇭 #1,284Top 18%
  8. #2,611Email Support14,954 freelancers · 🇵🇭 #1,614Top 17%