Jeremy M.
Virtual Assistant | Customer Service Support
Hello! I’m a dedicated and results-driven Customer Service Representative with over 7 years of experience in the BPO industry. My background has equipped me with the skills and knowledge to consistently deliver top-notch support and ensure customer satisfaction across various channels — including inbound/outbound calls, email, and chat support. What I Offer: Proficiency in handling diverse customer service tasks Flexibility to work rotating shifts and holidays Strong problem-solving skills and attention to detail Commitment to helping businesses grow by ensuring excellent customer interactions Customer satisfaction isn’t just a responsibility for me — it’s a passion. I take pride in my "get the job done" attitude, which helps me maintain both high productivity and a healthy work-life balance. I'm eager to take on any task that supports your business goals and am always ready to go the extra mile. Let’s work together to build lasting customer relationships and drive your company’s success!
Earnings and projects
Last 6 months ÷ 6
Last 6 months: $6.5k
Billed in all: $60,882$61k
$3.2k in the last 6 months
Across 8 contracts
Earnings, last 30 days
Skill rankings: Top 9% in Typing
Ranked by MRR among everyone on Upwork with the skill.
- #310Accuracy Verification2,777 freelancers · 🇵🇭 #167Top 11%🇵🇭#167 of 1,089
- #346Order Fulfillment1,928 freelancers · 🇵🇭 #257Top 18%🇵🇭#257 of 1,262
- #440Typing5,170 freelancers · 🇵🇭 #210Top 9%🇵🇭#210 of 1,877
- #545Order Tracking2,668 freelancers · 🇵🇭 #382Top 20%🇵🇭#382 of 1,731
- #1,105Microsoft Word12,572 freelancers · 🇵🇭 #470Top 9%🇵🇭#470 of 3,810
- #1,256Zendesk5,908 freelancers · 🇵🇭 #681Top 21%🇵🇭#681 of 2,921
- #2,072Online Chat Support11,527 freelancers · 🇵🇭 #1,284Top 18%🇵🇭#1,284 of 6,896
- #2,611Email Support14,954 freelancers · 🇵🇭 #1,614Top 17%🇵🇭#1,614 of 8,734