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Rachelle Ann A.
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Rachelle Ann A.

Virtual Assistant / Guest Support / Admin Support/ Customer Service

🚀 I help businesses respond faster to leads, book more appointments, and keep customers happy through organized CRM management and excellent customer support. Are you looking for a reliable Virtual Assistant who can manage your daily operations, provide excellent customer support, and keep your business running smoothly? With hands-on experience in executive assistance, recruitment, customer service, and administrative support, I help business owners streamline their workload so they can focus on growing their business. 💼 HOW I CAN SUPPORT YOUR BUSINESS 👩‍💼 Executive & Administrative Support 📅 Calendar & Email Management 🎧 Customer Service (Phone, Email & Live Chat) 👥 Recruitment & Candidate Screening 📞 Appointment Scheduling ✈️ Travel Coordination (Hospitality, AirBnB, Hotel and Flight Bookings) 📈 Lead Management & CRM Updates 📊 Data Entry & Internet Research 💼 Upwork Job & Proposal Management 💻 Google Workspace & Microsoft Office Before becoming a Virtual Assistant, I worked in customer service handling U.S. accounts, including billing, payments, account inquiries, technical support, and product and service support. That experience helped me develop strong communication, problem-solving, and customer care skills that I continue to apply in every role. I take pride in being organized, dependable, and proactive. Whether it's managing your inbox, coordinating schedules, supporting recruitment, or providing outstanding customer service, my goal is to make your workload lighter and help your business run more efficiently. If you're looking for someone who communicates well, pays attention to detail, and genuinely cares about helping your business succeed, I'd love to be part of your team.

🇵🇭Santo Tomas, Philippines$8/hr100% JSS4.91 (6)Since Mar 2021

Earnings and projects

MRR
$2.1k

Last 6 months ÷ 6

World#21,268 / 412k
🇵🇭Country#2,284 / 56.3k
Revenue, last 30 days
$3.1k

Last 6 months: $13k

World#12,052 / 412k
🇵🇭Country#840 / 56.3k
Total earnings
$41k

Billed in all: $43k

World#88,166 / 412k
🇵🇭Country#14,140 / 56.3k
Per project
$4.1k

$4.2k in the last 6 months

World#41,631 / 412k
🇵🇭Country#9,599 / 56.3k
Projects, last 6 months
3
0% fixed100% hourly
World#66,479 / 412k
🇵🇭Country#5,298 / 56.3k
Projects in all
10

Across 13 contracts

0% fixed100% hourly
World#201,797 / 412k
🇵🇭Country#17,209 / 56.3k

Earnings, last 30 days

$42.6k+$3.1k earned in the last 30 daysBilled in all, before Upwork's fee · drag across the chart to see what was earned in any stretch
$38k$40k$42k$44kOct 8Oct 23Nov 7

Skill rankings: Top 3% in Data Entry

Ranked by MRR among everyone on Upwork with the skill.

  1. #13Google Review366 freelancers · 🇵🇭 #1Top 4%
  2. #99Order Fulfillment1,928 freelancers · 🇵🇭 #66Top 5%
  3. #115Appointment Scheduling3,126 freelancers · 🇵🇭 #43Top 4%
  4. #133Product Knowledge2,128 freelancers · 🇵🇭 #67Top 6%
  5. #175Calendar Management4,894 freelancers · 🇵🇭 #63Top 4%
  6. #202Appointment Setting5,158 freelancers · 🇵🇭 #69Top 4%
  7. #273Executive Support5,288 freelancers · 🇵🇭 #100Top 5%
  8. #324Recruiting4,153 freelancers · 🇵🇭 #81Top 8%