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Suzette B.

Suzette B.

Virtual Assistant , Customer Service , E-commerce VA

Hi, I'm Suzette, a Virtual Assistant specializing in Customer Service and E-commerce Support. I help businesses provide excellent customer experiences, stay organized, and handle day-to-day operations efficiently so business owners can focus on growth. I am reliable, organized, detail-oriented, and a fast learner. I adapt quickly to new tools and processes, requiring minimal supervision once trained. Whether you need customer support, administrative assistance, or e-commerce management, I am committed to delivering accurate, professional, and timely results. Here's how I can help your business: Customer Service (Email & Chat Support) E-commerce Support (Shopify) Order Processing & Tracking Email & Inbox Management Calendar & Appointment Scheduling Data Entry & Web Research Social Media Assistance Administrative Support Document & Spreadsheet Management App Testing Tools I work with: Shopify Gorgias Re Microsoft Excel & Word Google Sheets & Google Drive Gmail Trello Thunderbird Grasshopper DeepL ChatGPT I believe great customer service builds loyal customers. My goal is to provide dependable support that helps your business run smoothly, keeps your customers happy, and saves you valuable time. If you're looking for a dedicated Virtual Assistant who is proactive, easy to work with, and committed to helping your business succeed, I'd love to work with you.

🇵🇭Imus, Philippines$8/hr95% JSS5.00 (6)Since Mar 2021

Earnings and projects

MRR
$689

Last 6 months ÷ 6

World#64,311 / 412k
🇵🇭Country#12,701 / 56.3k
Revenue, last 30 days
$714

Last 6 months: $4.1k

World#53,193 / 412k
🇵🇭Country#11,527 / 56.3k
Total earnings
$53k

Billed in all: $56k

World#72,392 / 412k
🇵🇭Country#11,365 / 56.3k
Per project
$5.9k

$1.4k in the last 6 months

World#29,306 / 412k
🇵🇭Country#6,984 / 56.3k
Projects, last 6 months
3

Across 4 contracts

0% fixed100% hourly
World#66,479 / 412k
🇵🇭Country#5,298 / 56.3k
Projects in all
9

Across 16 contracts

19% fixed81% hourly
World#212,268 / 412k
🇵🇭Country#18,392 / 56.3k

Earnings, last 30 days

$55.9k+$714 earned in the last 30 daysBilled in all, before Upwork's fee · drag across the chart to see what was earned in any stretch
$55.0k$55.5k$56.0kOct 8Oct 23Nov 7

Skill rankings: Top 14% in Spreadsheet Form

Ranked by MRR among everyone on Upwork with the skill.

  1. #7Website Navigation37 freelancers · 🇵🇭 #4Top 19%
  2. #14Spreadsheet Form101 freelancers · 🇵🇭 #9Top 14%
  3. #81Sales & Inventory Entries359 freelancers · 🇵🇭 #53Top 23%
  4. #130Spreadsheet Skills777 freelancers · 🇵🇭 #62Top 17%
  5. #490Communication Etiquette1,807 freelancers · 🇵🇭 #296Top 27%
  6. #565Product Knowledge2,128 freelancers · 🇵🇭 #370Top 27%
  7. #3,143Email Communication14,123 freelancers · 🇵🇭 #1,794Top 22%
  8. #3,838Email Support14,954 freelancers · 🇵🇭 #2,432Top 26%